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Senior Information Technology Service Management Consultant

Senior Information Technology Service Management Consultant

PrecisionERP IncorporatedGreater Vancouver Metropolitan Area, Canada
24 days ago
Job description

PrecisionERP / IT is recruiting for a Sr. ITSM Services Operations Specialist for an ONSITE contract opportunity in Vancouver, BC. Open to local candidates ONLY.

REQUIRED SKILLS :

  • Expertise in designing, developing & implementing ITIL and Service Integration and Management (SIAM) Service Operation processes, policies and procedures to support IT operational excellence.
  • Thorough analysis of data with business understanding, provides insights on current performance and improvement opportunities across client's IT environment
  • Strong knowledge and understanding of the ITIL framework, service management processes, specifically Service Operation processes.
  • Experience using service management tools (ie. ServiceNow)
  • High level of IT technical competent skills
  • Excellent communication skills