hotel manager

Job Description

• Education :
• Expérience :

Education

No degree, certificate or diploma

Work setting

Hotel, motel, resort

Tasks

Develop and implement policies and procedures for daily operations

Recruit and hire staff

Supervise staff

Negotiate with suppliers for the provision of materials and supplies

Negotiate with clients for the use of facilities

Perform front desk duties

Prepare budgets and monitor revenues and expenses

Prepare marketing plans

Implement marketing activities

Arrange for and oversee maintenance activities

Enforce policies and procedures

Address customers' complaints or concerns

Assist clients / guests with special needs

Complete reports

Resolve complaints and claims

Supervision

Staff in various areas of responsibility

Work conditions and physical capabilities

Work under pressure

Attention to detail

Personal suitability

Client focus

Excellent oral communication

Flexibility

Team player

Experience

3 years to less than 5 years

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 30 to 40 hours per week

Requirements :

Work Permit