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Solutions Engineer

Solutions Engineer

MediaValetVancouver, BC, Canada
10 days ago
Salary
CA$85,000.00–CA$100,000.00 yearly
Job type
  • Full-time
Job description

Are you excited about crafting innovative solutions and collaborating with diverse teams to drive enterprise success?

We’re looking for a Solutions Engineer to join us at MediaValet.

In this role you will report directly to the Manager, Solutions Engineering and you’ll work alongside Account Executives and subject matter experts (product, customer success, marketing) to bring innovative solutions and strategies that meet prospects needs, simultaneously supporting the sales process and MediaValet enterprise go-to-market strategy.

Key Responsibilities :

  • Work to remove technical obstacles in front of a sale, advocating for customer interests to relevant internal teams and creating compelling technical content,
  • Drive the discovery process, helping to uncover your customer’s current pains and align MediaValet products to their business objectives.
  • Prepare and deliver high impact presentations and demonstrations that tell MediaValet’s differentiated story.
  • Take the lead on understanding customer technical pains to design, demonstrate and present innovative solutions using tools like Lucid Chart and Confluence.
  • Articulate technology and product positioning to both business and technical users.
  • Collaborate with customer success, product, and marketing teams, offering perspective and sharing client feedback that guides our strategy and vision.

To be successful in this role, you :

  • You can manage competing, time-sensitive and high-stake priorities.
  • You are analytical, solution-oriented and approach problems with a creative mindset.
  • You are data oriented and able to use data to help prove value.
  • You can navigate through difficult conversations with professionalism and maintain a calm and empathic approach.
  • You are detail-oriented with an ability to think critically about challenges & design efficient & effective solutions.
  • You can get very technical working with Developers and Engineers and can conceptualize user workflows when speaking to Product.
  • Qualifications :

  • 3+ years of business experience with a mix of sales and technical responsibilities, ideally in a sales engineering role within a SaaS and / or Marketing technology (Martech) business environment.
  • Passion for marketing tools, operations, or technologies.
  • Experience with DAM, CRM, Marketing Automation, Cloud Computing
  • Experience with API, iPaaS, and SSO / IAM systems
  • You have a thorough technical background and experience working with sales teams as a technical resource.
  • Effective at communicating to C-level stakeholders as well as highly technical stakeholders.
  • Exceptional personal organization and time management skills, able to prioritize competing tasks and deadlines, paying close attention to detail.
  • Why Work at MediaValet?

  • Work from Home : It's up to you. If you want to come into our office in Yaletown, you totally can – at your discretion. Please note that although the job is set up to be remote first, we do give priority to local Vancouver area candidates.
  • Comprehensive Health & Benefits Plan : From Day 1, we offer a competitive health and benefits plan which includes an Employee and Family Assistance Program (EFAP)
  • Paid Time Off : We have a generous PTO program, which includes 4 weeks’ vacation, personal wellness days, sick days, your birthday off, and a paid day off to volunteer!
  • Great Location : We are headquartered in the historic Yaletown district of Vancouver, Canada; there’s plenty of food, shops and walkable areas around; and it’s close to transit.
  • Home for the Holidays : We shut down operations between December 25th and January 1st every year to allow people to spend time with their families (and not use up vacation time) - and have done so since MediaValet was founded in 2010.
  • Family Focused : We’re committed to providing a career that’s family-friendly and have the parental support and leave programs to back that up.
  • Committed to Diversity & Inclusion : Our diverse backgrounds, skills, abilities and experiences make us stronger. We work hard to make MediaValet a place where everyone is valued, heard and respected.
  • Base salary is $85,000 to $100,000 plus 25% OTE commission