Description
We are now accepting applications for Winery Associates at Jackson-Triggs Winery . We are looking for a self-motivated individual with a passion for wine, who is outgoing, enjoys meeting new people, is an effective and dynamic communicator, and can deliver excellent customer service. The ideal candidate will have some experience with wine sales.
As a Winery Associate (GSA), you’ll be the face of the Estate : welcoming guests, guiding tastings and tours, supporting our Lounge & Entourage Room service, and jumping into high-energy events. From relaxed afternoons on the patio to big summer concert nights in our 600-seat amphitheatre, no two shifts are the same—and that’s the fun of it.
What you’ll do
Guest experience + wine
- Create warm, fun, professional guest experiences during tastings and retail purchases
- Deliver entertaining and informative tours, including structured tastings for groups
- Share wine stories, answer guest questions, and help guests find their perfect bottle
- Support sales goals with great hospitality, product knowledge, and confident recommendations
Food service (Lounge & Entourage Room)
Provide friendly, efficient service in our Lounge & Grill (casual and elevated moments)Support food running, table touches, resetting, guest flow, and service standardsAssist with food handling tasks as required while following safe food practices (handwashing, temperature awareness, cross-contamination prevention)Maintain cleanliness and organization of service areas (front-of-house and support areas)Events (special events + amphitheatre concerts)
You’ll support events across the property—from setup to guest experience to teardown—including examples such as :
Summer concert series in our 600-seat amphitheatre featuring Canadian artistsSeasonal festivals and long weekends (high energy, high volume, great vibes)Wine club / member events and feature tastingsFood & wine pairing experiencesPrivate events and large group bookingsRetail + operations
Use a computer-operated point-of-sale system and complete opening / closing dutiesKeep shelves stocked (wine + giftware), displays looking sharp, and product ready to sellHelp keep the Estate guest-ready with general housekeeping and restockingWhat you’ll bring
Smart Serve CertificationMust be 18 years of age or olderRetail experience (must-have)A team-first mindset and guest-first attitudeMotivation to exceed sales targets (you like goals and you like winning)Strong judgment, critical thinking, and decision-making skillsAbility to multitask and stay calm in a fast-paced environmentResponsible, trustworthy, and reliableAbility to lift up to 40 lbs and stand for extended periodsPrevious serving experience is an assetFluency in French, Chinese, Korean, or Japanese is an assetWine knowledge is an asset but not required (training is provided)Food Handler certification is an asset (training / support provided as needed)Availability for flexible shifts including evenings and weekendsTeam members enjoy
Competitive wagesGratuitiesCreative incentive programsFull training and exciting long-term career opportunitiesFlexible hoursCompensation : $18 / hr + Gratuity