Technical Advisor

Globocam is the largest network of new and used heavy-duty truck dealers in Quebec. Globocam distributes the Freightliner, Western Star and Rizon brands, and offers alternative-energy trucks for a greener future. With nine branches in Quebec and one in Ontario, Globocam is recognized for its industry expertise and commitment to providing superior quality vehicles, parts and service.GLOBOCAM’S ENVIRONMENTWe’re looking for a master in the art of customer relations, with a passion for human interaction and for providing quality service. Reporting to the department manager, you will be the first person to welcome our customers and meet their needs with a service that lives up to their expectations. This position is a unique opportunity to put your know-how to work for a team that places innovation and excellence at the heart of its business.A GLIMPSE INTO YOUR DAILY ROLEPlan and organize mechanical maintenance and servicingApply quality procedures in forceWelcome and satisfy customers during the maintenance processEnsure impeccable service and follow-upPerform all other related tasksBENEFITSGroup insurance (medical and dental)Health and wellness account up to $1200 / yearEmployee assistance programEmployer contribution to an RRSPOpportunity for advancement in a fast-growing companyUp to 4 weeks' vacation in the first year.WHAT YOU BRING TO THE TABLETop-notch customer service, always ready for action!Stressful? No worries, you can handle it and you know how to work as part of a team.Priorities? Nothing escapes you, you always know where to turn.Communication is your thing : clear and effective.Over 6 months’ experience in customer serviceFluency in spoken and written French and EnglishAsset – DEP in technical consulting#J-18808-Ljbffr