As a Showroom Consultant you will provide expert product selection assistance and design advice to our customers. You will ensure the highest levels of customer satisfaction in order to meet or exceed the sales and gross profit targets while increasing profitsharing.
Additional duties will include :
- Assist showroom customers in assessing their needs directing their product selections and closing the sale
- Develop and build strong relationships with designers home builders and architects to grow profitable sales
- Provide customers with quick reliable quotes and accurate delivery dates
- Meet or exceed monthly product specific sales and gross profit targets
- Enter orders and quotes in the system expedite purchases while maintaining proactive communication with customers
- Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers expectations and benefits of the Profit Centre
- Maintain product literature to ensure most current information is available to customers
- Drive showroom sales through promotions and maintaining display materials
- Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
- Perform other tasks as requested by the Profit Centre Manager
Qualifications :
Grade 12 diploma or equivalent; College and / or University degree an assetA minimum of 2 years of experience with customer service or sales; plumbing kitchen or bathroom showroom sales preferredValid drivers licence with a clean drivers abstractAbility to gain comprehensive knowledge of products on display at the Showroom able to suggest appropriate product to suit customers needs and promote the valueadded servicesKnowledge of kitchen and bath design trendsProficient in the use of Microsoft Office softwareOutstanding customer service and verbal communication skillsExcellent relationship building skills with customers vendors and teammatesAble to identify customer needs provide solutions and close the salePossess excellent project management skillsAble to learn and operate the applicable software system used to process ordersIntermediate math skillsPreferred Skills :
Previous experience with or knowledge of products sold in the plumbing kitchen or bathroom showroomsExperience using Trend and EclipseAdditional Information :
Why Join Our Team
EMCO Corporation is one of Canadas largest integrated wholesale distributors of plumbing HVAC waterworks and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!
In addition we will offer you :
Great mentors and onthejob trainingGrowth potential with competitive salary benefits and profit sharingA career with a solid stable company with strong core valuesParticipation in our pension plan with employer contributionsWorklife balance and flex timeEMCO is an equal opportunity employer and is committed to maintaining a discrimination harassment and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity equity and inclusion in our workplaces. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour creed place of origin sex sexual orientation gender gender identity gender expression religion family or parental status or any other characteristic protected by the law. We welcome applications from all minority group members women Aboriginal persons persons with disabilities members of sexual minority groups neurodiversity and others who may contribute to the further diversification of ideas.
Remote Work : Employment Type :
Fulltime