Driver Examiner II

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At ICBC we strive to build diverse teams which reflect the communities we serve. To support this weve created two talent communities forIndigenous PeoplesandPeople with Disabilities. By joining one of these communities youll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course youre welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

About the position:
Are you an experienced customer service professional Do you have exceptional knowledge of the rules of the road If this sounds like you consider an exciting and rewarding career as a Driver Examiner with ICBC.

We are currently hiring for positions at both the Kelowna and West Kelowna Driver Licensing Offices. The regular hours of work are 8:30 a.m. to 4:30 p.m. The West Kelowna location operates Monday to Friday while the Kelowna location operates either Monday to Friday or Tuesday to Saturday depending on operational needs.

As a Driver Examiner you play a critical role in supporting Road Safety within British Columbia. You examine re-examine license and evaluatenew and experienced drivers in accordance with the provisions of the Motor Vehicle Act and Regulations.

Driver examiners must have excellent time management and organizational skills and exercise superior judgment skills. We require individuals who can work independently meet deadlines and strive to achieve customer satisfaction in all aspects of their work.

Your key focus will be to conduct road tests and determine the knowledge and ability of drivers to safely operate commercial vehicles and passenger vehicles (Class 1-8 and Motorcycle Skill Test). Helping put safe drivers on our roads is important to the company and to all British between road tests you will be part of the Driver License Centre Client Services team providing customers with information on Driver Licensing processes and procedures and collecting fees and fines.

What you bring:
Ability to provide exceptional customer service
Ability to make decisions independently in challenging customer situations

Ability to work in variable working conditions (weather customer vehicles etc.)
Data entry skills and cash handling experience is an asset

Additional requirements include:
Successful completion of a health assessment based on the job requirements

Clean criminal record check by the Ministry of Public Safety and Solicitor General as required under the Criminal Records Review Act
Possess a valid class 5 BC drivers license or better and have a clean driving record

About us:

At ICBC its our job to make sure the car insurance system works for all British Columbians today and in the future. Checkout ourICBC Year in Review 2025to learn more about what weve accomplished! If you want to make the most of your skills and expertise while growing your career we want you. A career at ICBC is an opportunity to be part of a talented diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary comprehensive benefits and a collaborative work environment. If you are reliable and dependable contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Our values guide how we interact with customers partners and each other. They shape our decisions and create a culture where employees feel inspired and empowered to do their best work.

• Collaborative: We include different perspectives to reach our common goals.
• Supportive: We seek to understand to meet diverse and evolving needs.
• Straightforward: We simplify the complex to make things easier.
• Knowledgeable: We gain knowledge through experience and learning to make informed decisions.

Work arrangements defined:

• Resident you will work at your primary in-office headquarters on all scheduled work days.

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