Talent.com
Customer Service Rep (Bilingual) - Remote
Customer Service Rep (Bilingual) - RemoteTeladoc Health • Varennes, Quebec
Customer Service Rep (Bilingual) - Remote

Customer Service Rep (Bilingual) - Remote

Teladoc Health • Varennes, Quebec
30+ days ago
Job type
  • Full-time
  • Remote
Job description

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.

The versatility to work both independently and collaboratively as part of a dynamic team.

Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.

Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.

BENEFITS

  • Earn $24 CAD per hour¹
  • Minimum commitment of only 15 hours per week, you can work more hours if you want to.²
  • Make your own flexible work schedule anytime:
    • Monday to Friday:5:00AM-9:00AM EST
    • Thursday and Friday: 8:00PM-12:00AM EST
    • Saturday and Sunday: 5:00AM-1030AM EST
  • Gain in-demand experience in both healthcare and tech and build your resume with industry-relevant skills in virtual healthcare, patient communication, and crisis handling

REQUIREMENTS

  • Exceptional empathy, actively engaging with members & patients, demonstrating a genuine understanding of their needs.
  • Exemplary organizational skills, adept at managing multiple competing priorities in a high-paced environment.
  • A keen ability to adapt to new processes and thrive in a fast-paced work environment.
  • Bi-lingual English and French, is a requirement
Create a job alert for this search

Customer Service Rep (Bilingual) - Remote • Varennes, Quebec

Similar jobs

Flexible-Shift Customer Service & Sales Pro

JunkLuggers CanadaBoucherville, Montérégie, CA
Full-time

A local service provider in Boucherville is seeking a Universal Call Center Rep.In this role, you will assist customers in understanding the service and scheduling their appointments.You'll need at...Show more

 • Promoted

Bilingual Customer Service Representative - longueuil

Metro Wallcoveringslongueuil, qc, ca
Full-time

Représentant(e) bilingue au soutien interne des ventes.TITRE DU POSTE : Représentant(e) au soutien interne des ventes.Le ou la candidat(e) idéal(e) sera le visage de Metro Wallcoverings et le premi...Show more

 • Promoted

Customer-Focused Bilingual Representative in Financial Services

TDBrossard, Montérégie, CA
Full-time

Become a crucial part of our financial services team as a Bilingual Representative.Deliver exceptional client experiences in both French and English while solving banking inquiries effectively.This...Show more

 • Promoted

Bilingual Service Representative - C$36,000 - C$54,500 A Year

BMO FinancialBrossard, Canada
Full-time

Provides support for deposits, payments, and transactions while collaborating with stakeholders.Requires bilingual French & English skills.Show more

 • Promoted

Bilingual Customer Engagement Specialist Focused on Client Retention

ChubbBrossard, Montérégie, CA
Full-time

Elevate customer loyalty through effective outreach as a Bilingual Customer Engagement Specialist.Leverage your linguistic skills to improve retention while assisting clients in a dynamic office en...Show more

 • Promoted

Bilingual Customer Service Representative in Healthcare Industry

Daniels HealthSaint-Jean-sur-Richelieu, Montérégie, CA
Full-time

Elevate customer satisfaction in a fast-paced healthcare setting as a bilingual Customer Service Representative.Use your communication skills to manage inquiries and support operations efficiently....Show more

 • Promoted

Customer Service Rep — Growth, Discounts & Flexible Hours

Couche-TardBrossard, Montérégie, CA
Full-time

Une entreprise de distribution recherche un(e) Représentant(e) du service à la clientèle à Brossard.Vous serez responsable d’accueillir les clients, de gérer les transactions et d’assurer la propre...Show more

 • Promoted

Bilingual Implementation Associate - Remote

Employment Heroboucherville, qc, ca
Remote
Full-time

Employment Hero a pour mission de simplifier et de valoriser l’emploi pour tous.Notre système d’exploitation de gestion de l’emploi réunit le recrutement, les RH, la paie et les avantages sociaux d...Show more

 • Promoted

Customer-Centric Remote Insurance Agent with Bilingual Skills

Société d'assurances collectives (SODACO) Inc.Chambly, Montérégie, CA
Remote
Full-time

Embrace a fulfilling career as a Remote Insurance Agent focused on client satisfaction.Leverage your bilingual skills to provide tailored insurance solutions that truly meet clients' needs.In this ...Show more

 • Promoted

Bilingual Retention & Loyalty Specialist Customer Outreach

ChubbBrossard, Montérégie, CA
Full-time

An insurance company is looking for a Bilingual Customer Outreach & Loyalty Specialist in Brossard, Quebec.In this role, you will handle incoming cancellation calls, manage customer service issues,...Show more

 • Promoted

Bilingual Inbound/Outbound Sales Specialist

Chubb Ltd.Brossard, Montérégie, CA
Full-time

A leading insurance provider in Brossard seeks a bilingual Customer Service Representative to handle incoming cancellation calls and assist with customer concerns.Responsibilities include cross-sel...Show more

 • Promoted

Agent Service Client — Retours & Garanties (Bilingue)

Tracti.onLongueuil, QC, CA
Full-time

Une entreprise de distribution à Longueuil recherche un(e) Commis.Vous serez responsable de traiter les retours et garanties, tout en assurant le suivi des rappels de produits.Pour ce poste, vous d...Show more

 • Promoted

Bilingual Customer Service Representative - Metro Wallcoverings

Metro Wallcoveringslongueuil, qc, ca
Full-time

Représentant(e) bilingue au soutien interne des ventes.TITRE DU POSTE : Représentant(e) au soutien interne des ventes.Le ou la candidat(e) idéal(e) sera le visage de Metro Wallcoverings et le premi...Show more

 • Promoted

Bilingual Customer Retention & Outreach Specialist

Chubb BenefitsBrossard, Montérégie, CA
Full-time

A leading insurance company is looking for a Bilingual Customer Outreach & Loyalty Specialist in Brossard, Quebec.This role involves managing customer retention through incoming calls, follow-ups, ...Show more

 • Promoted

Bilingual Customer Service Representative - C$20 - C$23 An Hour

HaysRepentigny, Canada
Full-time

Greets visitors, answers calls, responds to inquiries, and performs administrative tasks in English and French.Show more

 • Promoted

Bilingual Customer Service Representative

Metro Wallcoveringslongueuil, qc, ca
Full-time

Représentant(e) bilingue au soutien interne des ventes.TITRE DU POSTE : Représentant(e) au soutien interne des ventes.Le ou la candidat(e) idéal(e) sera le visage de Metro Wallcoverings et le premi...Show more

 • Promoted

Bilingual Insurance Advisor (EN/FR) - Remote, Client-Focused

Société d'assurances collectives (SODACO) Inc.Chambly, Montérégie, CA
Remote
Full-time

A leading insurance firm in Quebec is looking for a full-time Insurance Agent for a remote role.You will sell insurance products and provide exceptional customer service by understanding clients' u...Show more

 • Promoted

Regional B2B Sales Rep - Bulk Products & Services

Clean HarborsChambly, Montérégie, CA
Full-time

A leading environmental services company is seeking a Sales Representative for the Chambly area.This role involves maintaining and growing customer relationships, achieving sales targets across ass...Show more