Insurance Account Manager, Commercial Insurance

Insurance Account Manager, Commercial Insurance

Join to apply for the Insurance Account Manager, Commercial Insurance role at NFP, an Aon company

What You’ll Do

• Work with a producer in the preparation of applications, specifications, and marketing strategy for new business as well as the renewals of an assigned book of business
• Provide professional and prompt customer service including phone, email, and walk-in inquiries on new and existing client accounts, including client questions on topics such as coverage, billing, reporting of claims, audits, etc
• Generate revenue growth opportunities by identifying needs for additional lines of coverage, cross-selling internally to other P&C lines, Group Benefits and Wealth Management departments, and generating referrals for new opportunities
• Be the lead in maintaining positive, long-term relationships with the clients, insurance carrier representatives, and NFP staff
• Demonstrate experience in delivering training programs or facilitating employee development sessions

What You Bring

• Alberta General License - Level 2 - in good standing required
• Typically, more than 3 years of industry and product line experience – broking or underwriting
• Extensive experience in the placement of Mid-Market Risks (Large construction, Manufacturing, etc.) on accounts generating $25,000 and greater in premium
• Exceptional verbal and written communication skills with the ability to successfully interact with a variety of people and function well both in a remote team environment autonomously
• Client-focused – Able to establish and maintain effective relationships
• High-level organizational skills with the ability to prioritize multiple tasks to meet deadlines
• Possess strong analytical and problem-solving skills
• Sharp attention to detail with excellent decision-making skills
• Flexibility and adaptability to changing priorities, deadlines, and technology
• Extensive insurance carrier relationships
• Excellent computer skills are expected and EPIC fluency is an asset
• Experience in Microsoft Office products, specifically Word, Excel, and Outlook

Who We Are

NFP, an Aon company, is a leading insurance broker with a focus on client service and collaboration. We help companies and individuals address risk, workforce, wealth management, and retirement challenges through custom solutions and a people-first approach. We operate across 300+ Canadian, U.K., and U.S. office locations.

What’s In It For You

• Annual bonus plan for all employees
• Matching RRSP plan of 5% of salary
• Referral Commission Plan
• Generous benefits plan including Health Care Spending Account starting on the first day of employment
• Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
• Reimbursement of license fees and professional membership dues
• A global team of industry leaders focused on employee retention, client growth, industry innovation, and collaboration

Location

Location: Edmonton & Calgary, Alberta (https://www.nfp.ca/about-nfp/find-an-office)

Hours Per Week: 35 (Full-Time)

Job Duration: Full-Time, Permanent

Accommodations are available on request for candidates taking part in all aspects of the selection process.