Event Manager I

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The Event Manager I is the primary client point of contact for assigned meetings onsite at the client’s campus. This role is responsible for coordination of all logistics and assignment of tasks, while providing unparalleled levels of customer service on all programs. You will also work closely with service partners to meet program objectives / outcomes.

Acts as the primary point of contact for the clients on assigned meetings.

Manages large volume of small to medium complex meetings. Coordinates logistics and helps guide clients through the event planning process.

Communicates meeting logistics and tasks promptly and accurately via internal systems and processes.

Facilitates prompt and accurate handling of all details. Coordinates and attends site inspections, as needed.

Works closely with service partners to deliver a comprehensive meeting service - which include but is not limited to Catering, Facilities, Technology and AV, Executive Production, Security, Transportation Janitorial, as well as third party suppliers, if applicable.

Maintains proactive, positive, open line of communication with client to ensure understanding of expectations and client satisfaction.

Qualifications

Bachelor’s degree or equivalent experience required. Hospitality or related degree a plus.

1-3 years of experience in event or meeting management (including incentives, association, corporation) or hotel catering, convention.

Budget maintenance desired.

Prior successful experience in developing and maintaining key client relationships.

Ability to thrive in an agile, continuously changing environment.

Prior experience in effectively handling multiple projects / demands.

Professional oral presentation and writing skills required.

Excellent computer skills, knowledge of G Suite products, Microsoft Office tools & ability to learn new technology quickly.

Proficiency in both French and English is required

The range for this position $70,000 - $84,000 CAD, based on experience.

Disclaimer

This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Agit en tant que principal point de contact pour les clients lors des réunions assignées.

Gère un grand volume de réunions complexes de petite à moyenne taille.

Coordonne la logistique et aide les clients à travers le processus de planification des événements.

Communique rapidement et précisément la logistique des réunions et les tâches via les systèmes et processus internes.

Facilite un traitement rapide et précis de tous les détails.

Coordonne et participe aux inspections de site, si nécessaire.

Travaille en étroite collaboration avec les partenaires de service pour offrir un service de réunion complet, y compris mais sans s'y limiter, la restauration, les installations, la technologie et l'audiovisuel, la production exécutive, la sécurité, le transport, le nettoyage, ainsi que les fournisseurs tiers, le cas échéant.

Maintient une communication proactive, positive et ouverte avec le client pour assurer la compréhension des attentes et la satisfaction du client.

Qualifications

Baccalauréat ou expérience équivalente requis. Un diplôme en hôtellerie ou dans un domaine connexe est un atout.

1 à 3 ans d'expérience dans la gestion d'événements ou de réunions (y compris les incitations, associations, entreprises) ou la restauration hôtelière, les conventions.

Connaissance souhaitée de la gestion de budget.

Expérience réussie préalable dans le développement et le maintien de relations clés avec les clients.

Capacité à s'épanouir dans un environnement agile et en constante évolution.

Expérience préalable dans la gestion efficace de plusieurs projets / exigences.

Compétences professionnelles en présentation orale et en rédaction requises.

Excellentes compétences en informatique, maîtrise des produits G Suite, des outils Microsoft Office et capacité à apprendre rapidement de nouvelles technologies.

La maîtrise du français et de l'anglais est requise.

Avertissement

Cette description de poste est conçue pour indiquer la nature générale et le niveau de travail effectué par les employés dans cette classification. Elle n'est pas conçue pour être interprétée comme un résumé complet de toutes les tâches, responsabilités et qualifications requises des employés affectés à ce poste.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at .

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0335 or by sending an email to .