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Logistics Coordinator - Air import

Logistics Coordinator - Air import

ExpeditorsRichmond, BC, ca
30+ days ago
Job description

Job Description

Job standards

  • Working within the guidelines outlined in the Expeditors culture and mission statement.
  • Keeping the work area in an organized and tidy manner.
  • Utilize computers and equipment for company business only.
  • Dress according to company policy.
  • Portraying a professional attitude at all times and a willingness to work as a team member.
  • Sick days and appointments : As per Expeditors Policy.

Job responsibilities

  • Complete all work within the guidelines and Air Lateral / OPS requirements.
  • First priority of this job function is the handling and expediting of "live shipments"
  • Tracing and tracking of inbound freight from overseas pre-alerts to tracing with the airlines
  • Clerical responsibilities : logging pre-alerts, entering client numbers and making folders, filing
  • Enter event codes as trained and outlined in the Air Lateral / OPS manual.
  • Follow customer SOP.
  • Communications :
  • Respond to E-mails in a timely manner. If an e-mail needs more research or time, then must send a message to the sender keeping them updated.
  • Overseas (origin) must be kept up-to-date on the status of shipments
  • Pickup phone calls within the department.
  • Scan all documents into the system as required.
  • It is the Air Import Agent's responsibility to advise and discuss with the supervisor if any part of the above responsibilities cannot be completed.
  • Report Function Responsibilities

  • Daily review of the Breakbulk and Electronically Logged Reports
  • If for any reason, whatsoever, this cannot be done as stipulated above, the import agent is to notify their supervisor immediately as this will affect the weekly Air Lateral quality results.
  • Accounting

  • Closing and settling shipments according to Air Lateral / OPS manual
  • Bill customer timely according to Air Lateral / OPS manual
  • Correct EDI and billing errors based on daily / monthly reporting tools provided.
  • Qualifications

  • University Degree or Industry Specific Diploma
  • 1-2 years of experience in the industry is ideal
  • Computer savvy
  • Customer service experience is a plus
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    Logistics Coordinator - Air import • Richmond, BC, ca