Job Description
- Please note : This is a nation-wide opportunity. Candidates are welcome to apply from any region
- What is the opportunity?
As an RBC Home Advisor, you will participate in the evolution of a new role in Canadian Banking. You will nurture and grow relationships with potential home buyers as you provide tailored guidance and support throughout their home buying journey. As an RBC ambassador, your primary directive is to add value by acting as the client’s primary contact and gateway to RBC colleagues and partners whom, with your lead, will help bring clients closer to realizing their home-ownership goals. Leverage your credit knowledge and relationship building expertise to create meaningful experiences that drive a high degree of client satisfaction and loyalty. What will you do?
Provide professional credit advice to assist while navigating the multiple stages of the home buying journey, which begins with contacting leads generated through online home journey tools such as True Home AffordabilityProvide professional advice and education with an ability to address clients home equity financing needs including personal lending, credit card and everyday banking solutionsEstablish a regular contact strategy and diligently update systems that enable the relationshipDeepen client relationships by guiding the client through the stages of the home buying journey : awareness, research, validation of home equity financing options and making a decision to proceed with a mortgage applicationUse new and innovative tools such as video-enabled capabilities, screen share and advisor / client dashboards to enhance the client experience and relationshipFuel broader growth through opportunity spotting and warm introductions to RBC partnersKeep up to date on relevant RBC policies and procedures and ensure that due diligence is exercised accordingly Please note : This position requires flexibility to work a variety of shifts during the hours of operation Monday to Friday from 9 AM - 8 PM, Saturday 10 AM - 6 PM (local time) What do you need to succeed?Must have
2-3 years proven experience in the financial services industry, ability to provide complex credit advice including mortgage fulfillmentA change and agile mindset, consistently delivering an exceptional client experienceStrong interpersonal skills that build trust, drive loyalty and proactively seek to nurture and develop client relationshipsExcellent communication skills, time management, and prioritization and organizational skillDigital literacy across a broad range of devices (i.e. smartphones, tablets, laptops, etc.)Flexibility to provide advice and service during evenings and weekendsAbility to work independently as a Remote Office Employee (ROE), working in your home office with proven time management, organizational and problem solving skillsMust be able to meet with the technological and confidentiality requirements of the role (i.e. private and quiet space, Internet connectivity, etc.)Nice to have
Previous relationships management experience within the financial or service industryDesire to build exceptional client experiences across multiple channels (i.e. phone, chat, email, etc.) What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial services#ACDIPOSTINGS Job Skills Additional Job DetailsAddress :
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR : MISSISSAUGA
City : Mississauga
Country : Canada
Work hours / week : 37.5
Employment Type : Full time
Platform :
PERSONAL & COMMERCIAL BANKING
Job Type : Regular
Pay Type : Salaried
Posted Date : 2026-02-19
Application Deadline :
2026-03-28 Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.