Office Support

Office Support

POSITION SUMMARY : Reporting to the applicable Department Manager or Supervisor, the Office Support Employee provides administrative, clerical, reception, and customer service support across multiple municipal departments, including Customer Service, Finance, Public Operations, Facilities and Properties, Building, Planning, and Legal.

RESPONSIBILITIES

Customer Service & Reception

• Provide front-line customer service in person, by telephone, and via email; respond to inquiries, complaints, and service requests, and direct residents to the appropriate department.
• Answer multi-line telephones, forward calls, and manage email correspondence in accordance with departmental standard operating procedures.
• Document service request outcomes and communicate results to residents and internal staff.

Financial & Payment Processing

Permits, Applications & Service Requests

Records & Information Management

Administrative & Clerical Support

Team & Departmental Support

QUALIFICATIONS

WORKING CONDITIONS

Hourly Rate of Pay

$32.54 per hour first 90 days

$33.54 per hour after 90 days

Interested applicants must submit a resume no later than Thursday, February 5, 2026, at noon. All applications are appreciated; however, only those selected for an interview will be contacted.

Accommodation under the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) will be provided upon request.

This posting is for an existing positions.

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