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Under the guidance of a licensed funeral director, implements choices made by the families’ legal representatives regarding the funeral, final disposition of the body and memorialization of the individual. Provides customer service in all areas of funeral arrangements, cremation ceremonies and internment to assist families following the loss of a loved one. Provides exemplary personalized and professional service.
JOB RESPONSIBILITIES
Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures
Negotiates and enters into funeral contracts. Handles contracts, legal documents, and collection of payment in accordance with company policies
Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
Arranges for the interment or cremation of human remains
Confirms authorization to proceed with the service arrangements
Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions
Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
Provides aftercare in absence of Family Service Counselor
Ensures potential pre-need referrals are shared with Family Service Counselors
Retains heritage and grows market share through active involvement with community, religious and other organizations
MINIMUM REQUIREMENTS
Education
Experience
Certification/Licenses
Must meet all licensing requirements in BC as required by law
Valid driver’s license with an acceptable driving record
Knowledge, Skills and Abilities
Basic knowledge of religious and fraternal organizations customs
Knowledge of computers and some software including MS Office Suite required
High level of compassion and integrity
Good communication skills
Problem solving skills
Ability to multi task and set priorities
Detail oriented
Pay
Postal Code: V5J 1A4
Category (Portal Searching): Operations
Job Location: CA-BC - Burnaby
Job Profile ID: K00215
Time Type: Full time
Location Name: Ocean View Funeral Home
Funeral Director/Embalmer Apprentice • 4000 Imperial St, Burnaby, BC V5J 1A4, Canada
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