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Journey Orchestration Platform Engineer
Journey Orchestration Platform EngineerAstellas Pharma Inc. • Markham, ON
Journey Orchestration Platform Engineer

Journey Orchestration Platform Engineer

Astellas Pharma Inc. • Markham, ON
30+ days ago
Job type
  • Full-time
Job description

Responsibilities :

  • Platform Development and Configuration : Design, develop, and configure business platforms to meet the specific needs of our organization. This could involve programming, configuring settings, and integrating various software solutions.
  • System Integration : Ensure seamless integration between different business platforms and systems (e.g., integrating CRM and ERP systems) to enhance data flow and business processes.
  • Performance Monitoring and Optimization : Regularly monitor the performance of business platforms, identify bottlenecks, and implement optimizations to improve efficiency and user experience.
  • User Support and Training : Provide technical support to platform users, resolve issues, and conduct training sessions to ensure users can effectively utilize the platforms.
  • Initiative Execution : Actively participate in and contribute to various initiatives, applying your specialized skills to achieve the objectives and expected Value. Contribute to the ongoing realization of Value from these enterprise platforms through continuous integration and deployment.
  • Collaboration : Work collaboratively with team members within the subdivision and across other digital and business units.
  • Continuous Learning : Engage in continuous learning and professional development to stay abreast of the latest trends and technologies in a specific area of expertise.
  • Innovation : Contribute innovative ideas and approaches to enhance project outcomes and digital capabilities.
  • Reporting : Regularly report on the progress of the various Value Teams and outcomes to your Capability Lead and team members.
  • Problem-Solving : Employ analytical and problem-solving skills to overcome project challenges and deliver effective solutions.
  • Quality Assurance : Ensure the highest quality and consistency in the work delivered.

Requirements

Qualifications : Required

  • Bachelor’s degree in relevant field, e.g., Computer Science, Data Science, Business Administration.
  • Minimum of 7 years demonstrated relevant experience.
  • Relevant experience in business analysis, technical analysis, or a related area, demonstrating a track record of bridging business needs with technical solutions.
  • Analytical Skills : Strong analytical and problem-solving skills to understand complex business issues and develop appropriate technical solutions.
  • Technical Knowledge : Good understanding of information technology, software development life cycles, and architectural frameworks. Familiarity with programming languages, databases, and software development tools is beneficial.
  • Communication Skills : Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders and vice versa.
  • Collaboration : Ability to work effectively in a team environment, collaborating with diverse groups of stakeholders, including business users, Digital professionals, and management.
  • Project Management : Good knowledge of Agile methodology, principles, and practices.
  • Attention to Detail : Precision in documenting requirements, specifications, and project details to ensure clarity and alignment with objectives.
  • Adaptability : Flexibility to adapt to changing requirements, technologies, and project priorities.
  • Strong knowledge and experience with Adobe Experience Cloud solutions - Adobe Experience Manager, Marketo, Analytics, CDP, Target, and other Marketing technology platforms such as Consent and Preference Management (CPM), Customer Identity and Access Management (CIAM), etc.
  • In-depth knowledge in development / configuration / business operations delivering solutions on one or more of Marketing technology products.
  • Good Knowledge of Marketing technologies and operations
  • Have more than 10 years of Adobe implementation experience in Pharma
  • Must have significant hands-on experience in developing / configuration and testing of applications on the Adobe suite of products.
  • Should also have hands on exposure to integration to CRM, Datawarehouse and other third-party systems.
  • Extensive knowledge working with creative agencies and collaborating with brand teams to deliver digital capabilities.
  • Strong Pharmaceutical Sales & Marketing knowledge
  • Experience delivering omnichannel capabilities for HCPs, Patients and Payors required
  • Preferred

  • Life Sciences / Pharma industry experience
  • Proven track record with CI / CD pipelines for continuous delivery
  • Working Environment

  • This position is remote and is based in Canada.
  • At Astellas we recognize the importance of work / life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimize the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas’ Responsible Flexibility Guidelines.
  • Additional Information

    Astellas Pharma Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the hiring process.

    Astellas Pharma Canada requires full Vaccination against COVID-19 as a condition of employment. Reasonable accommodation to this policy may be granted for a valid accommodation request under human rights legislation.

    No telephone inquiries, in-person applications, or agencies please. While we appreciate all applications, only candidates under consideration will be contacted.

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    Journey Orchestration Platform Engineer • Markham, ON

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