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Operations Supervisor
Operations SupervisorFedEx Canada • Richmond, Metro Vancouver Regional District, CA
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Operations Supervisor

Operations Supervisor

FedEx Canada • Richmond, Metro Vancouver Regional District, CA
16 days ago
Job type
  • Full-time
Job description

Operations Supervisor – FedEx Canada

Join to apply for the Operations Supervisor role at FedEx Canada . This is an interview position plus CEV.

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture. The Operations Supervisor manages day‑to‑day sort operations and assigned Cargo Handlers (CH) staff within a station, leading and guiding employees in proper package handling, routing, and recovery of potential service failures.

Responsibilities

  • Oversee all CH functions, including directing work activities and ensuring compliance with FXE policies, procedures, and government regulations.
  • Mentor, coach, and train employees, fostering a culture of continuous improvement and safety.
  • Monitor administrative processes for adherence to policies and identify opportunities for simplification and quality enhancement.
  • Address and resolve conflict, provide timely and clear communication, and listen with empathy.
  • Prioritize and delegate tasks in a time‑sensitive manner, taking accountability for departmental performance and swiftly implementing corrective actions.

Qualifications & Experience

  • College degree.
  • 2 years FedEx sort operations or senior‑level hourly role experience, or 2 years supervisory experience in a related industry.
  • Valid driver’s license with a good driving record.
  • Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment.
  • Completion of all basic and recurrency training, including DG certification.
  • Strong mentoring, leadership, and inspirational skills that empower and motivate a team.
  • Excellent organizational, planning, and analytical abilities.
  • Proficiency in conflict resolution and effective communication.
  • Clear, concise, and timely communication skills with empathy.
  • Salary & Shift

    Night shift position 00 : 00–07 : 00 am, Monday–Friday. Salary : CA$70,000.00. Posting closes Jan 17 2026.

    Equity & Inclusion Statement

    FedEx values diversity and inclusion in its workplace. Our company welcomes talent from all backgrounds, including women, people with disabilities, Indigenous peoples, members of cultural communities, and LGBTQ+ individuals. The Human Resources team will adapt the recruitment process to meet your specific needs.

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    Operations Supervisor • Richmond, Metro Vancouver Regional District, CA

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