Accounting Manager (Trust)

About Coast

Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, operating a large array of innovative housing and community-based rehabilitation services for people with a mental illness living in and around Vancouver.

Coast operates in the Lower Mainland of British Columbia, providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.

Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth, and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.

Job Summary

Under the direction of the CFO, the Trust Manager manages the Trust administration department and assists with various accounting functions.

This position is also responsible for unionized staff members and managing performance according to the collective agreement.

Typical Functions and Responsibilities

• Review and maintain Financial Trust contracts with clients of the program for compliance with FICOM BC Financial Services Authority (BCFSA) and the Ministry of Income Assistance and Coast Trust Program policies by reviewing current rules and regulations.
• Analyze legal, financial, and accounting documents to develop action plans, proactively resolve issues, and address questions from clients.
• Prepare and deliver presentations and proposals to a wide range of audiences and prospects.
• Implement trust management action plans and oversee the activities of the Trust Administrator.
• Review and analyze all trust procedures and update changes to the CFO.
• Perform projections, forecasts, and analyses for clients, the Ministry, and management.
• Prepare and review all relevant reports, such as statistical summaries for internal and external purposes.
• Support the identification, pursuit, and closing of new trust opportunities.
• Develop and maintain data tracking mechanisms such as databases and record-keeping systems.
• Provide support to the trust accounting process on an ongoing basis, including monthly / quarterly reconciliations and financial reporting.
• Review and prepare tax supporting schedules and reconciliation for the Trust, e.g., T3.
• Limit corporate risk exposure by ensuring that account administration is carried out proactively and in compliance with defined policies / procedures and audit standards, including the timely escalation of issues to the management team.
• In consultation with the Controller, develop work procedures, and ensure that department standards are maintained, transactions are accurate, and deadlines are met.
• Assist with the preparation of monthly / quarterly & annual financial statements, quarterly MD&A, and relevant backup schedules.
• Assist with required internal and external audits, such as financial audits related to assets and compliance audits of contracts and grants.

Prepare and maintain account reconciliations and financial analytical papers.

• Assist with the budget process to ensure expenditures are in accordance with funded contracts and the development of annual operating and project budgets.
• Develop, evaluate, and oversee financial control and reporting systems related to budgets, grants, resource allocation, and contracts with external agencies and service providers.
• Manage grants and / or contracts by reviewing for accuracy, ensuring payments are consistent with contract terms, tracking and reviewing the financial status of contracts to termination date, flagging cases of over- and under-funding, and recommending reallocation of funds to meet financial commitments.
• Perform cash management duties such as receiving, recording, and balancing cash transactions, preparing and reconciling bank statements, and maintaining and balancing accounts including client trust.
• Provide support and backup for Financial / Contract Administrator, Accounts Payable, Accounts Receivable, and other accounting functions.

Human Resource Planning and Management

• Establish a positive, healthy, and safe work environment in accordance with appropriate legislation.
• Determine staffing requirements.
• Interview, select, hire, orient, and train employees, volunteers, and / or students.
• Supervise staff, volunteers, and / or students and monitor workloads on an ongoing basis.
• Schedule staff to ensure safe and appropriate coverage including vacation and overtime authorization.
• Monitor the performance of staff, volunteers, and / or students on an ongoing basis. Complete probationary and regular annual performance reviews with employees.
• Discuss performance concerns and develop employee action plans when required.
• Provide ongoing support, coaching / mentoring, recognition, and direction to departmental staff to enable them to achieve a high standard of practice.
• Ensure that ongoing professional development and training are provided for employees.
• Interpret and ensure compliance with the Collective Agreement. Participate in the grievance process as a management team representative.

Initiate progressive discipline up to and including suspension and termination of employment. Ensure appropriate documentation is prepared.

• Maintain human resource files and records (electronic and paper) for staff, volunteers, and / or students.
• Complete or ensure payroll and scheduling are completed in a timely manner.
• Participate in the development and administration of policies, procedures, and guidelines.
• Perform other related duties as assigned.

Job Qualifications

Education, Training, and Experience

University degree in Accounting / Business.

CPA designation in good standing in BC or in the last stages of the CPA program.

Minimum 5 years of experience in accounting.

Knowledge in trust administration.

Previous management experience working in a unionized environment preferred.

Skills and Abilities

Ability to communicate effectively, both verbally and in writing.

Strong knowledge of Microsoft Office including Word, Excel, and Outlook.

Physical ability to carry out the duties of the position.

Ability to work independently and in cooperation with others.

Business writing skills.

Ability to research, analyze, and resolve problems.

Senior-level accounting analysis skills with respect to financial reports, project reports, and budgets.

Ability to develop, evaluate, and monitor administrative systems and procedures.

Working knowledge of SAGE 300 (preferred).

The salary range for this role is a minimum of $75,587, a midpoint of $94,483, and a maximum of $108,656. Upon hire, most new employees will be placed in a starting salary between the minimum and midpoint of the stated salary range.

In some circumstances, candidates may be eligible for compensation beyond the midpoint. Factors influencing salary decisions include qualifications and years of experience in similar roles.

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