customer service representative supervisorKenan Courier and Logistics • North Bay, ON, CA

No longer accepting applications

customer service representative supervisor

Kenan Courier and Logistics • North Bay, ON, CA

14 days ago

Job type

Permanent

Job description

Education:
Expérience:

Education

College/CEGEP

Tasks

Authorize routine deposits and withdrawals
Establish work schedules and procedures
Examine and verify the accuracy of work
Identify workers' training needs
Prepare and submit reports
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Train staff/workers in job duties, safety procedures and company policies
Conduct performance reviews
Perform same duties as workers supervised
Recruit and hire staff
Co-ordinate, assign and review work
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Requisition materials and supplies

Supervision

5-10 people

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure

Personal suitability

Accurate
Client focus
Dependability
Efficient interpersonal skills
Initiative
Organized
Reliability
Team player

Experience

2 years to less than 3 years
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 35 hours per week

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Customer service representative supervisor • North Bay, ON, CA

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