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Account Manager - Hair Professional
Account Manager - Hair ProfessionalHenkel • Quebec City, QC, Canada
Account Manager - Hair Professional

Account Manager - Hair Professional

Henkel • Quebec City, QC, Canada
30+ days ago
Job type
  • Full-time
Job description

About this Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

  • Achieve monthly sales targets, including quantitative and qualitative targets and benchmarks.
  • Management of existing salon customers and finding new customer acquisitions with a set territory.
  • Promote and sell-in of new product innovations, bi-monthly promotions, and educational offers.
  • Execution of customer agreements and Loyalty programs.
  • Taking stock & order, upselling, and increasing share of wallet.
  • Work-with Education Manager on developing education plans to support territory plan.
  • Sell Education events: shows and hands-on cutting, colouring, and styling classes
  • To actively prospect for new business as agreed upon with RSM
  • To sell products & services according to commercial conditions and considering each brand positioning
  • To attend and support all related customer needs to assure successful development of all brands
  • Supplement customer sales calls with the use of Salonory (eB2B) to increase overall sales.
  • Adhere to a daily sales route plan focused 8 customer calls per day and 2 NCA calls.
  • Daily use of required applications on eESF as outlined by the business.
  • Customer data setup and account maintenance ie. contact details, payment terms, etc.
  • Conduct quarterly sale performance review meetings with salon customer.
  • Monthly detailing with Regional Education Manager.
  • Attend bi-monthly sales meeting in office and monthly virtual sales connects.

What makes you a good fit

  • Strong communication skills (presentation and written).
  • Strong interpersonal skills.
  • Strong problem-solving skills.
  • Ability and willingness to travel domestically
  • Ability to collaborate effectively with other functional groups such as Marketing and Education
  • Minimum 2 years’ experience in calling on accounts and following a route plan.
  • Undergraduate degree or equivalent work experience.
  • Proficient in relevant technologies, Outlook, Excel, Powerpoint, etc.
  • Valid drivers license.
  • Fluent in English and French.

Some benefits of joining Henkel

  • Health Insurance: comprehensive plans for medical, dental, vision and wellbeing
  • Work-Life Balance: occasional absence days, holidays and volunteer time off, plus flexible & hybrid work policies (depending on role)
  • Financial: retirement savings programs, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, and service awards
  • Family Support: gender neutral parental leave, fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary for this role is $75,000 - $90,000. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.


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Account Manager Hair Professional • Quebec City, QC, Canada

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