Operations Performance & Optimisation Lead (Financial Crime Operations)

The Opportunity

Step into a role where your insight and ideas directly strengthen how Tabcorp protects customers communities and the business. As Operations Performance & Optimisation Lead Financial Crime Operations youll play a pivotal role in lifting operational performance across our Financial Crime Operations team turning data process improvement and smart ways of working into real sustainable impact.

Youll work closely with a highly engaged risk and operations team to lead performance optimisation initiatives that strengthen how Financial Crime Operations delivers day-to-day outcomes now and into the future. Specifically you will :

• Lead operational improvement initiatives across workflows case management and reporting
• Drive data-led insights through dashboards scorecards and performance analysis
• Optimise investigation and escalation processes to improve turnaround times and efficiency
• Partner with technology teams to support automation and system enhancements
• Create clear performance reporting for senior leaders to support informed decisions
• Embed sustainable change into business-as-usual operations through strong change management

What Youll Bring

You bring a practical analytical mindset and the confidence to turn insight into action working collaboratively to lift performance across teams. Youll also possess :

What Youll Get

We know that when we belong we thrive. Thats why we offer :

About Us

Were Tabcorp home to TAB Sky Racing and MAX shaping the future of our industry through digital innovation and cutting-edge technology. Were innovators and big thinkers in a fast-paced exciting sector committed to safer gambling and responsible play.

Our collaborative high-energy culture makes it easy to connect get things done and deliver market-leading experiences. Here youll belong where the action is and make Tabcorp your home ground.

Apply Now

Ready to make Tabcorp your home ground Join a team that thrives on collaboration inclusion respect and real connection.

We welcome and support people of all abilities if you need adjustments during the process email .

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1