Job Details
Description
What do you think of when you hear the name MNP? Most likely tax and accounting, but as one of Canada’s largest consulting organizations, we’re so much more! We’re also serious about supporting our clients transform their organizations.
Make an impact within MNP’s Enterprise Transformation practice as a Manager . This diverse team of problem solvers understands clients’ unique needs – embraces the possibilities and opportunities that are created by bringing together changes in business strategy, operating models, process improvements, transformation architecture and technology. As a trusted advisor in transformation consulting, you’ll enable clients undergoing large-scale change in their organization to anticipate, innovate and adapt to fast changing internal and external priorities, customer / employee experiences and operational enhancements. The types of transformation strategies that you will develop and execute will bring together meaningful results, create value, optimize performance, reduce costs, enhance growth and mitigate potential risks for organizations.
Our practice works with clients to lead large-scale enterprise transformations, including :
- Business strategy development and operational enhancements
- Holistic operating model / service delivery model design and execution
- Enterprise and technology architecture development and integration
- Multi-phased transformation roadmap development and execution
- Governance and program management of complex transformation portfolios
The Transformation team bridges the capabilities and services of MNP’s consulting practice with MNP Digital’s skilled and creative thinkers that continuously support and learn from each other. We pride ourselves in transforming our clients’ operational challenges into real results by leveraging business and technology solutions. This all starts with having the right people to deliver. We have created an environment where you will continuously grow, always have a voice, and collaborate on work that is meaningful and fulfilling. If you are ready to take your career into your own hands, you’ve come to the right place.
As a Manager in our practice, you are seen as a valued advisor for clients undergoing complex transformations. We work with clients across multiple industries in Canada – including Government / Public Sector, Insurance / Workers Compensation, Banking, Retail, Manufacturing, Health Care. Our diverse team also provides subject matter expertise across multiple capability areas – including Operations, Finance, HR, Customer Experience, Change & Communications, Procurement, Mergers & Acquisitions.
The selected candidate would ideally be based in Calgary, however we are open to experienced professionals based in Toronto, with some travel involved.
Responsibilities
Client Project Delivery
Build and manage complex projects and undertake leadership of engagement teams to ensure projects are delivered on time, on budget and within the client specifications to ensure project profitability and client satisfactionLead day-to-day project delivery – including build-out of client appropriate, high-quality deliverables, design / lead client workshops, deliver presentations, engage with key project sponsors / stakeholdersProvide oversight of engagement team members – review deliverables, provide / iterative on feedback to continuously enhance delivery quality throughout the engagement lifecycleMonitor project timelines against targets, adjust where necessary; advise clients of project status (incl. presentations to key client stakeholders and / or project steering committees). Seek clarification on discrepancies where applicableManage project financials (e.g., use of resources, budgets, WIP, billing, collection, variance recognition)Active Leadership
Oversee engagement team members to ensure project activities align with workplan and are on-track to deliver the expected project outcomesProvide engagement oversight by providing overall QA – review deliverables for accuracy, completeness and insights quality prior to sharing with clientsBe a leader as part of the enterprise transformation team – provide support to junior team members (e.g., consultants, senior consultants) in ongoing mentorship, coaching and constructive feedbackSolution Development
Translate client needs / challenges into well thought-out strategies, roadmaps and support implementation activities (where required)Adapt methodologies to right-size solution options based on client needsCollaborate with other services lines in MNP throughout the project lifecycle to deliver innovative solutionsResearch / develop frameworks and collaterals independently or in collaboration with other MNP subject matter experts to continuously enhance MNP’s toolkit and resourcesBusiness Development
Promote Enterprise Transformation services through presentation delivery in industry conferences, publishing articles / POV’s, facilitating knowledge-sharing workshops, participating in community activities, leading / developing service proposals for clientsFurther Enterprise Transformation relationships within MNP by working with other MNP service lines (i.e., Consulting, Digital and Enterprise Risk) as a key orchestrator in large scale transformation initiativesIdentify transformation opportunities – lead and fulfill the full consulting sales cycle to generate new business opportunities and / or further existing business relationships with clientsSkills and Experience
A bachelor's degree in Business, Strategy or a relevant fieldA post graduate degree or relevant professional designation (MBA or MSC are preferred)Professional experience in providing growth strategy; business / corporate and / or technology strategy, value creation, the strategic planning process; operating model design; strategic investment analysis; and enterprise cost reductionMinimum of 8 years of experience in industry or with a professional services firm with a successful record in the strategy and transformation spaceExperience in project problem diagnosis, solution development, client communications, decision making, documentation, managing client expectations, project profitability and team leadershipExperience in business and practice developmentExperience in proposal developmentDemonstrated consistency in delivery quality services in a client organization (preferable a prior strategy and transformation arm of a consulting firm)Demonstrated technical expertise within a specific sector (e.g., Banking, Insurance, Public Sector, Health Care) and / or capability area (e.g., Customer Experience, Operations, HR, Finance, M&A)Strong financial and business acumenStructured problem-solving, critical-thinking and ability to navigate through ambiguity / uncertain scenariosA developed network within the business and IT community is considered a strong assetBilingualism in English and French is an assetSome travel may be required