Account Supervisor - Kelowna

Description

As a Parking Account Supervisor, you will play a key role in managing day-to-day operations across multiple parking locations. You will be the primary point of contact for clients and landlords, oversee site maintenance and supply logistics, and support administrative and business development efforts. This position requires a proactive leader with strong organizational, communication, and supervisory skills.

Location Address Unit 200 -1420 St. Paul St, Kelowna BC

Key Responsibilities

• Build and maintain professional relationships with landlords and property managers. Respond to and follow up on customer requests and issues in a timely and professional manner.
• Oversee the tracking and resolution of incident reports and damage claims, including customer communication regarding safety and liability concerns.
• Ensure accurate and timely delivery of necessary supplies to various locations.
• Provide administrative and logistical support to Account Managers (detailed below)
• Actively manage assigned parking locations, taking ownership of staff performance, client satisfaction, and report deliverables.
• Contribute to business growth by identifying leads, engaging prospects, and managing sales cycles through to completion.
• Other Duties : Perform additional responsibilities as assigned by management.

Administrative Duties

Completion of paperwork related to invoicing and processing Patroller expenses.

Skills, Knowledge and Expertise

Valid driver’s license with good driving record

Benefits

(Full-Time Employee Only)

Medical / Vision

Dental

Life Insurance

AD&D

STD

LTD - offered based on employee group

RRSP - offered based on employee group

EAP - offered based on employee group

Vacation

United States - California applicants only :

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is / are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report.   A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https : / / opportunity.lacounty.gov / wp-content / uploads / 2024 / 03 / FCO-FAQ-Final-Updated-with-Recommendations.pdf .   Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage : https : / / calcivilrights.ca.gov / fair-chance-act / .

The Reimagined Parking family of nationally recognized operating companies–Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.