INSIDE SALES MANAGER - Southern Alberta

DMC RecruitmentOntario, CA

16 days ago

Salary

CA$125,000.00 yearly

Job description

Inside Sales Manager - Southern Alberta

Circa $125K+ (Salary + Monthly Bonus) RRSP Matching+ Excellent Benefits

Relocation Available

Our client is shaping the future of building materials through innovation and excellence. With a long history of quality products, this leading manufacturer of building materials is seeking an Inside Sales Manager to support their distribution channel, manage customer relationships, technical support, and contribute to the company's ongoing success.

As a strong leader and people manager you will be responsible for the day-to-day activities of the inside sales team. You will lead by example, engaging the team and gaining buy-in to execute on the company vision. Your leadership will include setting targets and goals for the team, measuring performance, supporting, coaching and mentoring to consistently drive sales by delivering high-level customer service.

Responsibilities and Accountabilities :

Oversee Inside Sales Team and manage day-to-day activities which includes :

Handle inquiries, and request for quotes through phone, and email
Identify customer needs and offer solutions based on specifications and customer requirements
Enter orders into ERP system and confirm details with customers and / or production
Negotiate contracts, monitor and control the contractual obligations
Monitor status of orders and communicate updates proactively to customer
Coordinate and communicate with sales, customers, production as per customer’s requirements
Collaborate with logistics team to ensure accurate and timely shipment of orders
Collaborate with internal teams to troubleshoot and provide effective solutions
Maintain accurate records of customer interactions, quotes, and transactions
Support Outside Sales Team and business development
Develop and monitor standards of performance for the sales team including planning, setting / achieving goals, customer conflict resolution, time management, technical abilities, training requirements etc.
Analysis of sales activities and performance of software tools in collaboration with Sales Director
Enhance performance of inside sales team through mentoring, motivating, coaching, training and continuous improvement.

Requirements :

5+ years’ experience in a sales leadership role in building materials or industrial sales environment.

Post-secondary education in Business Administration / Marketing or other related field, preferred.

Effective leadership skills, with a strong focus on sales processes; proven ability to mentor, train and develop skills of inside sales team.

Possess an entrepreneurial spirit, drive, and attitude with high level of integrity, confidentiality, and accountability.

Customer focused - motivated to respond to a diverse set of internal and external customers.

A clear and solid understanding of personnel policies, practices, and procedures and other operational issues.

A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.

Clear communicator - expert listener who is able to express ideas and provide clear vision and direction both verbally and in writing.

If you would love to relocate to a beautiful location close to the Mountains and join an award-winning company with an amazing culture, please submit your resume through our website or reach out to Susan Hazelwood on LinkedIn. We are interviewing immediately.

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