e-commerce (electronic commerce) manager

Work setting

• Fast moving consumer goods (FMCG)
• Internet / Web services company
• Electronics specialty shop
• Retail / wholesale establishment / distribution centre

Tasks

• Market business services
• Plan, direct and evaluate the activities of firms and departments that develop and implement advertising campaigns to promote the sales of products and services
• Advise clients on advertising or sales promotion strategies
• Answer written and oral inquiries
• Copywrite
• Consult with clients after sale to provide ongoing support
• Implement price and credits policies
• Develop and implement marketing strategies
• Determine merchandise and services to be sold
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct online marketing, E-commerce and Website promotions
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 1 to 2 people

Computer and technology knowledge

• Adobe Illustrator
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• Accounting software
• Database software
• Project management software
• Spreadsheet
• Word processing software
• MS Windows
• Adobe Suite
• Google Drive
• LinkedIn
• MailChimp
• Shopify
• Electronic mail
• MS Office
• WordPress
• Inventory control software

Security and safety

• Basic security clearance
• Driver's validity licence check

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure
• Sitting
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player
• Creativity
• Quick learner
• Adaptability
• Analytical
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Positive attitude
• Proactive

Screening questions

• Are you authorized to work in Canada?
• Are you available to start on the date listed in the job posting?
• Are you currently a student?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you live near the job location?
• Do you meet the language requirements listed in the job posting?

Employment terms options

• Day