spa receptionist

Samya Spa
Victoria, BC, CA
$20-$25 an hour
Permanent
Full-time
Part-time
  • Work Term : Permanent
  • Work Language : English
  • Hours : 20 to 40 hours per week
  • Education : Secondary (high) school graduation certificate
  • Experience : 7 months to less than 1 year

Work setting

  • Urban area
  • Retail business
  • Day spa

Tasks

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Calculate billing charges
  • Perform data entry
  • Provide customer service
  • Perform basic bookkeeping tasks
  • Sell products on a retail basis
  • Perform receptionist duties
  • Manage routine office functions including reception, telephone and booking appointments
  • Conduct sales calls
  • Help with scheduling and workflow

Computer and technology knowledge

  • Word processing software
  • MS Office
  • Mac OS
  • Social Media
  • Accounting software
  • Database software
  • Presentation software
  • Spreadsheet
  • MS Excel
  • MS Outlook
  • MS Word
  • Point of sale system

Security and safety

  • Basic security clearance
  • Confidential security clearance

Transportation / travel information

Public transportation is available

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Time management

Screening questions

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

  • Bonus
  • Commission

Other benefits

  • On-site amenities
  • Team building opportunities
  • Wellness program

Support for newcomers and refugees

  • Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
  • Supports newcomers and / or refugees with foreign credential recognition

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
  • 4 days ago
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