At AvantSleep, we are committed to providing the highest quality in sleep therapy services across Canada. We have a great career opportunity for someone looking to join a growing team of health professionals! We provide clinical consultation, diagnostic services (sleep testing) and treatment for a wide range of sleep disorders. We are dedicated to helping our patients improve their lives through better sleep. If you are looking for a meaningful career, with lots of potential for growth this may be the right opportunity for you! Position Description : Provides day-to-day support to our patients, assist with their questions to help them get the support / care they need. Provides day-to-day staff support for our Respiratory Therapists and other team members as required. Obtains patient medical histories, and insurance information as appropriate; updates medical charts and enters patient data. Coordinating different appointment types for the patients as well as booking and rescheduling patients follow ups. Reviewing data on clinical activity; prepares associated reports as required. Answers telephone inquiries from patients and others; screening calls to determine nature and urgency of inquiry, refers calls as appropriate, and / or schedules appointments. Assist patients with their insurance pre-authorizations and claim approvals. Maintaining the cleanliness and serviceability of equipment; arranges for maintenance and repair as needed. Performing miscellaneous job-related duties as assigned. Position Qualifications : A positive and supportive attitude is a must! Healthcare or Client / Customer service position (1 year minimum required) Strong client service skills (our patients deserve the best). A professional and mature demeanor, with strong communication skills. Very strong organizational and multitasking skills. Experience using an EMR system is an asset. Ready and willing to learn and upgrade your skills. Experience in health care or sleep therapy is an asset but not required. Training is provided. Bilingual in French and English is considered an asset. Schedule : 8-hour shifts, Monday to Friday Salary : $18-$19 / hour Benefits : Comprehensive Benefits Plan RRSP Matching Program Health Life Insurance Dental and Vision Excellent Work / Life Balance Powered by JazzHR