Customer Service Representative (French / Bilingual)

Streetsville ON

Bilingual (French) - Customer Service Representative

Hybrid Mississauga office

Role Summary :

As the Bilingual - Customer Service Representative (CSR), you will be the key liaison between external customers and internal partners, building trust and delivering exceptional service both inside and outside the organization. You will manage and maintain strong customer relationships as the primary point of contact for an assigned customer base and act as the voice of the customer within the business.

A successful candidate will demonstrate :

• Ability to deliver results in first-time situations by inspiring others and building trust daily
• Commitment to serving others with understanding, respect, and care
• The ability to operate with simplicity, clarity and transparency.
• Passion for service excellence and continuous improvement
• Ability to adapt to and drive change effectively
• Strong organization and prioritization skills with the ability to manage multiple deadlines
• Willingness to learn and apply new technologies and share knowledge with others

Above all, all activities must be carried out with reliability, integrity, compliance, and in a safe, environmentally responsible, and efficient manner.

Key responsibilities :

Essential skills and experience :

Competitive Compensation :

Nous offrons un salaire de base axé sur le marché, en fonction des compétences, des capacités et du niveau dexpérience. Nos échelles salariales sont larges, et le salaire individuel sera concurrentiel sur le marché en fonction de lensemble unique de compétences et du niveau dexpérience du candidat. La plage de départ pour cette position est $29.00 - $38.73, avec un potentiel de gain supplémentaire possible en fonction de lexpérience. De plus, nous croyons que les membres de notre équipe sont la raison de notre succès et que tous les membres de léquipe sont admissibles à un incitatif avec un objectif basé sur la contribution, la performance de lentreprise et les résultats individuels atteints. Alors que le régime de primes et le montant cible seront déterminés en fonction du rôle et de lampleur des cotisations, le régime de primes et le montant en pourcentage ciblés pour ce rôle sont les suivants : Bonus - MIP, 5% Annual.We provide market-driven base pay, based on skills, abilities, and level of experiences. Our salary ranges are broad, and individual salary will be market competitive based on a candidates unique set of skills and level of experience. The starting range for this position is $29.00 - $38.73, with additional earning potential possible commensurate with experience. Additionally, we believe that our team members are the reason for our success and all team members are incentive eligible with a target based on contribution, company performance, and individual results achieved. While the specific bonus plan and target amount will be determined based on the role and breadth of contributions, the targeted bonus plan and targeted percentage amount for this role is Bonus - MIP, 5% Annual.

Benefits :

Chez Ardent Mills, nous offrons un large éventail davantages aux membres de notre équipe et aux membres de leur famille admissibles. Voici quelques-uns de nos excellents programmes davantages sociaux auxquels vous pourriez avoir droit :

Application Deadline :