- Education : Secondary (high) school graduation certificate
- Experience : 1 year to less than 2 years
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Manage incidents
Supervision
- 3-4 people
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
Intermediate Field Support Technician with Desktop, Network and Mobility experience to support both in-person and remote end-users at an onsite camp, working a 14 days on / 14 days off rotation
Intermediate Field Support Technician with Desktop, Network and Mobility experience to support both in-person and remote end-users at an onsite camp, working a 14 days on / 14 days off rotation. VPN Global Protect, Citrix, MFA support . Support Dell Windows 10, O, and company applications (in-person...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Collect, organize and maintain a problems ...
user support technician
Provide business systems, network and Internet support to users in response to identified difficulties. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in re...
Service Technician - Compressed Air Technician
We are looking for a Service Technician to join our team on the road, in . Provide preventative maintenance service for our customers’ equipment;. Provide excellent customer service promoting customer loyalty;. ...
Crane Field Service Technician - Millwood, NY, USA
Assists Service Manager and Shop Foreman with maintenance and repair of cranes and hoists when not assigned to jobsite. Submission of required service reports, expense reports, time sheets and other documents as requested. ...
Service Desk Analyst – Junior
Responding to contacts from Service Desk customers and support teams. Contributing technical content and departmental procedures to the Service Desk knowledge base. Experience: - years of experience in a diverse technology and customer service-focused role. Solid knowledge and demonstrated experienc...
Senior IT Support Specialist
With 16 branches and 5 manufacturing facilities located in Western Canada and the Pacific Northwest, FLOFORM Countertops manufactures, sells and installs over 20,000 premium surface countertops a year. Will also research new solutions, make recommendations, write SQL reports, troubleshoot and admini...
IT Technician - OpenRoad Auto Group
Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen. Network Support - First-level support for Network devices situated on-site (Wireles...