Clinic Coordinator

Job Description

Job Description

Massage Experts in Vaughan is seeking  Part-time / Full time Clinic Coordinator  w / Outgoing Personality

Massage Experts is located at 3120 Rutherford Rd #17, Vaughan, ON L4K 0B1 and we are immediately looking for an outgoing Clinic Coordinator to join our team at Massage Experts. This position is part-time / full time permanent. The winning administrative candidate must have previous customer service and or business, organization and people experience. We are a thriving, health-focused clinic. Our Clinic Coordinator is at the forefront of the organization, and welcoming new clients and loyal members to our busy clinic.

Working alongside leaders within the health care industry, you will be taking the brand to the next level with your highly skilled customer service skills, your keen eye for detail in administration and your entrepreneurial spirit providing innovative ideas to increase revenues.

JOB DESCRIPTION :

Reporting to the Clinic Owner and Director, this position will be working in a team environment, greeting clients, managing files, answering phones, booking appointments, providing knowledge-based opinions, managing insurance claims, increasing repeat business, working with Registered Massage Therapists, as well as being the right-hand in all things governing the smooth operations of the clinic. Our Clinic Coordinators must be extremely well-organized and quick thinking. It is extremely important that the Clinic Coordinator is highly computer literate. They must be able to multitask and toggle between various computer programs and clinic tasks seamlessly and fast. They must always have a welcoming smile on their face, and in their voice.

RESPONSIBILITIES :

• Always provide in-depth knowledge of the benefits of Club MEx membership (training provided)
• Build clinic loyalty by exceeding service expectations and relationship building
• Providing excellent assistance to both staff and clients
• Providing a hospitable experience to all clients
• Manage appointment bookings
• Submit and process insurance claims
• Ensure the clinic is clean and laundry done at all times
• Data input and filing
• Answer telephone and provide clinic information to callers
• Daily financial reconciliation
• General administrative and clerical support
• Other duties as assigned by Clinic Owner and Director

CANDIDATE QUALIFICATIONS :

Ideal candidate will have graduated from a college diploma within the last 2-years in sales, marketing, admin or medical office. They must be able to act as a liaison to the brand, a concierge to the clinic and a multi-tasker extraordinaire to their clients and colleagues.

JOB REQUIREMENTS :

o Any other language will be considered an asset

COMPENSATION AND BENEFITS :

Ours is a fun and feel-good environment. We will offer the right candidate an appropriate starting rate, shared medical benefits (over 20+hours a week) and vacation pay. As a bonus, you will enjoy staff pricing on services and products.

Our goal is to help people  Feel Better, More Often.  If yours is too, please click APPLY and send us your resume and cover letter. Thank you for your time in applying, and for your interest in working for Massage Experts. Only the qualified candidates will be contacted.