Parent Customer Service Representative

Are you passionate about helping families and delivering exceptional service

Kids & Company an award-winning child care provider is looking for a Customer Service Representative to support parents and families in a fast-paced family-focused environment.

Were looking for a professional organized and friendly individual to join our Richmond Hill team!

About Us :

Kids & Company operates over 160 child care centres across Canada and the U.S. and were still growing! Our values the Kidco Way guide everything we do :

Kind Innovative Diverse Courageous Optimistic

We celebrate our team members through our Kidco Kudos recognition program and provide an inclusive and supportive workplace where you can thrive and grow your career.

What Youll Be Doing :

Contacting new families for quality assurance and feedback

Following up on centre tours and sending registration information

Responding to parent questions and concerns via phone and email

Compiling weekly reports from multiple centres

Managing registration emails and new centre enrollments

Representing Kids & Company at baby shows and events

Coordinating giveaways and following up with contest winners

What Were Looking For :

Strong written and verbal communication skills

Ability to manage multiple tasks and meet deadlines

Detail-oriented with excellent organizational skills

Friendly and professional customer service approach

Proficient in Microsoft Office and general computer skills

Experience in Early Childhood Education is an asset

Team player who can support senior managers with various projects

Why Youll Love Working Here :

Full Benefits Package :

Dental vision prescriptions mental health support and more

Paramedical services (chiropractor massage physio etc.)

Long-Term Disability and Life Insurance

Child Care Discount for your family

Relocation Opportunities across Canada & the U.S.

Education Reimbursement to support your development

Career Growth in a positive team-oriented environment

Monthly Health Challenges with fun prizes

Staff Appreciation Snacks & Corporate Discounts

Additional Information :

Job Type : Full-time

Schedule : Monday to Friday

Location : On-site Richmond Hill ON

Start Date : As soon as possible

Compensation : Based on experience

Were an Equal Opportunity Employer

Kids & Company is committed to providing an inclusive and accessible hiring process. If you require accommodation during the recruitment process please contact us at .

Apply now to join a supportive team and help families thrive every day!

We look forward to hearing from you.

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1