network support technician

Education

• College / CEGEP

Work setting

• Telecommunications service provider
• School or educational institution / establishment

Tasks

• Coordinate access and use of computer networks
• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Monitor the performance of computer systems and networks
• Troubleshoot, maintain and upgrade web server hardware and software
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Perform routine network start up and close down and maintain control records
• Set up local area networks and connections to the Internet

Computer and technology knowledge

• Linux
• Networking software
• Networking hardware
• Networking security
• Internet
• Servers
• Desktop applications
• Communication software
• MS Windows
• Amazon Web Services (AWS)

Security and safety

• Criminal record check

Transportation / travel information

• Willing to travel
• Valid driver's licence

Work conditions and physical capabilities

• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player

Screening questions

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?

Experience

• 2 years to less than 3 years

Long term benefits

• Maternity and parental benefits

Other benefits

• Other benefits
• Paid time off (volunteering or personal days)
• Transportation provided by employer