Sales & Design Consultant

We are a privately owned and operated cabinet and countertop business located in Prince George, BC. We have a reputation for superior quality and expertise in the industry. We work in a variety of settings both residential and commercial.

Job Purpose

The Sales & Design Consultant is a valued team member who manages existing, past, and new accounts in order to generate income via upselling or renewing; forges solid relationships with customers by educating them on how we can assist and resolving any concerns or complaints; and assists management with business development and growth goals.

An excellent Sales & Design Consultant will be a results-driven sales professional with exceptional negotiation abilities. To assist current and prospective clients, the Sales & Design Consultant must be detail-oriented and have great communication and interpersonal skills. They must also be able to work independently and as part of a team, especially when developing new business concepts. Ultimately, the role of the Sales Consultant is to reach or exceed the company's sales targets.

Duties and Responsibilities

• Build and maintain relationships with new and existing clients.
• Market the company’s products/services to customers through various sales methods (face-to-face meetings, cold calling, presentations, etc.).
• Research and seek out new accounts.
• Follow up with clients or prospects regularly.
• Act as a liaison between Northern Superior Woodworks and its clients.
• Maintain an accurate record of all leads, customer accounts, sales, and other relevant data.
• Create and present quotations for services to existing or potential customers.
• Generate and submit sales reports, such as new accounts, account updates, feedback, etc., to management.
• Communicate clear and concise information to internal resources and other departments within the company.
• Carry out administrative tasks related to the sale.
• Collect payments from customers.
• Identify opportunities to improve sales performance by creating or changing processes, take corrective action and implement new tools.
• Research competitors' products and pricing as well as market conditions.
• Work with management and other sales consultants to build the company’s brand and increase exposure.
• Forecast sales, develop “out of the box” sales strategies/models and evaluate their effectiveness.
• Keep abreast of the latest industry developments by attending meetings, training workshops, and industry events to identify potential sales leads and sustain contact with existing accounts.
• Adhere to all company procedures, values, and policies at all times.
• Additional related duties as assigned.

Qualifications

• A minimum of 2 years of experience in sales, preferably outside sales
• A university or college degree in marketing, design, architecture or other related field of study is considered an asset
• Demonstrated ability of using various sales techniques
• Proficiency in Microsoft Office software, including Word, Excel, and Outlook, and CRM softwares
• Knowledge of CAD drawing software and tools

Core Competencies

• Ability to build relationships with clients and internal departments
• Excellent verbal and written communication, and negotiation skills
• Excellent organizational and time management skills
• Excellent research and problem-solving skills
• Knowledge of applicable industry regulations
• Excellent mathematical abilities and application of measurements (ability to read a tape measure required)

Working Conditions

• Overtime may be required.
• Working hours are generally from 8:00 am – 4:30 pm, Monday to Friday
• This position is subjected to high pressure due to work volume, and goals, an overall fast paced environment.

Wage is based upon experience with the ability to earn commission upon completion of a successful probationary period. We understand work life balance and strive to provide the utmost care for our staff by offering education incentives, and group benefits (extended health, dental, AD&D, long term disability, life insurance, and an employee assistance plan).

Interested applicants must submit a cover letter and resume to Human Resources.

If you have further questions about this posting please contact Heidi. Thank you for your interest in Northern Superior Woodworks, only those selected for an interview will be contacted. This posting will be open for an undetermined time and close when a successful applicant is hired.