No longer accepting applications
technical support representative
Government of Canada - CentralLaval, QC, Canada5 days ago
Job type
- Full-time
Job descriptionTelecommunications industry Troubleshooting / diagnostic Report on the performance of computer systems and networks Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide customer service Manage incidents Troubleshoot and resolve technical problems Communicate technical problems, processes and solutions Document investigations and conclusions / recommendations Linux Networking software Networking hardware Servers MS Active Directory MS Windows Oracle SharePoint Voice over IP Virtualization Amazon Web Services (AWS) Criminal record check Public transportation is available Work under pressure Attention to detail Sitting Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty Adaptability Dental plan Health care plan Paramedical services coverage Group insurance benefits Life insurance Registered Retirement Savings Plan (RRSP) Deferred Profit Sharing Plan (DPSP) Free parking available On-site recreation and activities Paid time off (volunteering or personal days) Team building opportunities
Overview Languages
Bilingual
Education
- Bachelor's degree
- Information technology
- Computer science
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Responsibilities Tasks
Experience and specialization Computer and technology knowledge
Additional information Security and safety
Transportation / travel information
Work conditions and physical capabilities
Personal suitability
Benefits Health benefits
Financial benefits
Other benefits
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Technical Support Representative • Laval, QC, Canada