BILINGUAL BUSINESS DEVELOPMENT MANAGER - BENEFITS ADMINISTRATION (HYBRID)

WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

Asthe Business Development Manager for Benefits Administration Services, you will play a crucial role in driving growth by identifying new business opportunities, building strategic relationships, and managing the end-to-end sales process. You will be responsible for developing targeted sales strategies, cultivating relationships with key decision-makers, and presenting solutions that address clients’ unique needs. This role requires a strong understanding of the benefits administration landscape and the ability to create customized solutions for potential clients in various industries.

KEY RESPONSIBILITIES:

• Identify and target prospective clients within the benefits administration space, including large enterprises, mid-market organizations to drive new revenue growth.
• Establish and maintain strong, long-term relationships with existing and potential clients, ensuring a deep understanding of their business needs and benefits administration challenges.
• Build trusted relationships with executives and decision-makers within prospect organizations. Position yourself as a strategic advisor, guiding them through their benefits administration needs and providing tailored solutions.
• Develop and maintain strong, trusted relationships with brokers, consultants, and benefits advisors. Collaborate with these key industry partners to expand business opportunities, offer comprehensive benefits solutions, and enhance the organization presence in the marketplace.
• Develop and execute a comprehensive business development strategy to promote the company’s benefits administration services, targeting specific industries and sectors.
• Collaborate with internal teams including GreenShield Insurance team to develop customized proposals, presentations, and RFP responses that demonstrate the value of our benefits administration solutions and align with clients’ business objectives.
• Lead contract negotiations with clients, ensuring mutually beneficial agreements that meet both client needs and business profitability targets.
• Conduct market research to understand emerging trends, regulatory changes, and competitor offerings in benefits administration, keeping the company informed and competitive in the marketplace.
• Forecast sales activity and pipeline metrics with accuracy, leveraging insights to inform and refine prospecting strategies.
• Identify potential partnership opportunities with benefits technology providers, consultants, brokers, and other industry players to enhance the service offering and drive business growth.
• Work closely with the operations, technology, and implementation teams to ensure that client needs are met and that seamless delivery of services is achieved.
• Partner closely with the Client Management team to ensure seamless client onboarding and support cross-departmental initiatives that enhance the overall client experience
• Identify and leverage opportunities to cross-sell other GreenShield services, such as Health Services, Employee Assistance Programs (EAP), and Virtual Healthcare solutions, to existing clients.

• Minimum of 10 years of experience in business development, sales, or account management, with a focus on benefits administration services, human resources, or employee benefits.
• Bachelor’s degree in Business Administration, Human Resources, Marketing, Actuarial science or a related field.
• In-depth understanding of employee benefits programs and benefits administration processes including health, retirement, wellness, and other fringe benefits, along with the regulatory landscape impacting benefits administration.
• Proven track record in driving new business, managing complex sales cycles, and achieving sales targets in the benefits administration space.
• Strong ability to build relationships with senior executives and other key decision-makers, while positioning solutions as critical to their business success.
• Excellent negotiation and problem-solving skills with a consultative approach to sales.
• Exceptional verbal and written communication skills, with the ability to present complex solutions in a clear, compelling manner.
• Familiarity with HR technology platforms, payroll systems and benefits management software.
• Travel as needed for client meetings, Finalists meetings, conferences, and industry events.
• Ability to deliver engaging presentations
• Demonstrated ability to multitask, maintain attention to detail and prioritize
• Technologically agile, adept in learning and integrating new applications and platforms
• Bilingual (English/French)

NICE TO HAVE

• Additional certifications (, CEBS)

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through . Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).