Operations Coordinator

Job Description

Job Description

Salary : $50,000 base + bonus structure after 3 months

Operations Coordinator Kitchener, ON.

Employment Type : Full-Time | Experience Level : Entry-Level

Compensation : $50,000 Base + Bonus structure after 3 months

Schedule : In-office, Monday to Friday, 8 : 00 AM 5 : 00 PM

As an Operations Coordinator, you will play a key role in keeping freight moving

smoothly across North America. You will collaborate closely with operations and sales

teams to coordinate shipments, resolve challenges, and ensure everything runs on

schedule.

This is a fast-paced role requiring strong problem-solving skills, adaptability, and the

ability to manage multiple priorities. Previous 3PL logistics experience is an asset,

allowing you to contribute effectively from day one; however, we are also willing to train

the right candidate who is eager to build a career in the logistics industry.

About Rome

Founded in 2000, Rome is a leading third-party logistics (3PL) provider committed to

delivering tailored solutions that enhance supply chain efficiency. Our mission is to help

companies and carriers streamline operations, optimize service, and accelerate their

speed to market.

With a strong national presence and an entrepreneurial culture, Rome is in an exciting

stage of growth. Here, your initiative and performance define your success, your future

is in your hands.

Responsibilities

Freight Quoting : Obtain quotes from carriers, evaluate pricing, communicate

costs, and assist in negotiating competitive rates.

Order Entry : Accurately enter orders into the system and coordinate with sales

and customer service to ensure order details are correct.

Tracking Shipments : Monitor shipments using tracking systems and provide

timely updates on status and ETA.

Problem-Solving : Identify and resolve issues with shipments or administrative

processes, collaborating with the team to improve efficiency.

Key Attributes

Education & Experience : Post-secondary education in a relevant field or at

least 1 year of logistics / transportation experience is preferred.

Technical Skills : Proficient in Microsoft Office (Excel, Outlook, Word) and CRM

systems.

Attention to Detail : Strong organizational skills with a focus on accuracy.

Client Relationship Management : Ability to build and maintain strong client

relationships.

Motivation & Attitude : Highly driven, proactive, and eager to grow a career in

logistics.

What We Offer

Supportive, Close-Knit Team : Work in a collaborative environment where your

success is our priority.

Comprehensive Benefits : Access a robust benefits plan and GRRSP

contribution match for your financial well-being.

Paid Time Off : Enjoy paid vacation and personal time to recharge.

Work-Life Balance : Benefit from a healthy balance between your professional

and personal life.

Fun Team Events : Enjoy quarterly social events like BBQs, Jays games, holiday

socials, and more.

Professional Development : Ongoing opportunities for skill enhancement and

career progression.

Top Workplace Recognition : Proud to be one of Canadas Top 50 Best

Workplaces in 2025!

Inclusive Company Culture : Be part of a workplace that values camaraderie,

connection, and diversity.

Rome Logistics Group is committed to meeting the accessibility needs of all individuals

in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the

Ontario Human Rights Code (OHRC). Should you require accommodations during the

recruitment and selection process, please let us know. Rome Logistics Group is an

equal opportunity employer.

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