Director, Freight Forwarding

Role Purpose :

The Director, Freight Forwarding will lead the commercial division and go-to-market strategies for growth at DP World Canada, partnering with senior leadership to execute strategy, scale operations, and deliver consistent, profitable growth.

Key Responsibilities :

• Responsible for commercial strategy and team execution to achieve growth targets.
• Drive execution of divisional goals and KPIs aligned with the broader Freight Forwarding strategy.
• Develop achievable budgets in cooperation with the Product Team engagement.
• Executive lead for Trade Lane development and strategic account penetration.
• Responsible for weekly Freight Forwarding reporting and country level reporting.
• Monitor team performance and work proactively with the senior leadership team to collaborate towards unified goals.
• Work with head office to promote Canada commercially and provide support as an executive sponsor on high impact accounts.
• Review contracts and execute complex implementations to ensure customer satisfaction
• Manage the national pipeline and work with Sales coordination on accuracy and evaluating weekly data analytics

Knowledge & Qualifications :