Sales Coach - Zoocasa - (REMOTE)

We are one of the first work‑from‑anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work‑from‑anywhere in Canada.

Who is Zoocasa?

Zoocasa is a leading prop‑tech company revolutionizing the real estate experience through cutting‑edge technology and personalized service. As a subsidiary of eXp Realty, we’re at the forefront of the real estate industry, combining innovative technology with expert insights to deliver unparalleled service to our clients. Our approach prioritizes effective lead generation, qualification, and providing outstanding support to eXp agents, ensuring their success and growth within the competitive real estate landscape. Our inside sales team plays a critical role in our mission by fostering relationships and driving client engagement through effective lead management.

What you will do:

Retain Top Sales Talent:

• First point of contact for all agents within your Agent Pool
• Coaching, Advising & Negotiation Support not necessarily within regular business hours

Increase Agent Productivity:

• Build on Performance Culture through accountability and consistency
• Daily/Weekly accountability calls with ALL agents
• KPIs: Deals/Agent/Month and Hand‑off → Deal Conversion %

Agent Training and Education:

• Run engaging and participatory small group training sessions to help agents learn through teaching each other
• Onboarding - assist with the iteration and implementation of Skool
• Create Awareness of and Follow‑through of our FUB systems and best practices

Sales Process Design and Development & Materials Creation:

• Assist with Iterations to Zoocasa Onboarding Training Materials

Full Pipeline Management Coordination:

• Coordinate with Inside Sales Manager to ensure best client and agent experience from Lead to Deal to Repeat Client

How you will grab our attention:

• High school diploma required or equivalent years of applicable experience
• Associate's degree preferred
• 2+ years of experience in Sales
• Well versed and confident on company and agent focused software like Google Suite, FollowUpBoss, SkySlope, Canva, Skool etc.
• Attention to detail
• Mentorship/Coaching associates to achieve targets/goals
• Great customer service

If you think you'd make a great match for this position but don't meet all the requirements, we would still encourage you to apply!

What Zoocasa provides:

• Employer paid Medical coverage, as well as Dental & Vision benefits
• Company supplied equipment; laptop, monitor, headset
• RRSP with up to a 4% match
• Stock option grant
• Fully remote environment
• Amazing company culture

EEO Statement:

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.