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Luxury Reservation Sales Consultant for Hotels Bilingual

Luxury Reservation Sales Consultant for Hotels Bilingual

AccorHotelMoncton, New Brunswick, Canada
23 days ago
Salary
CA$20.60 hourly
Job description

Luxury Reservation Sales Consultant for Hotels (Bilingual)

What Youll be Doing :

  • Engage with Guests :  Interact with your guests in an unscripted conversational manner while assisting with room and suite reservations for our luxury brands around the world including iconic properties like the Fairmont Banff Springs Fairmont Le Chteau Frontenac the Sofitel Montral and many others.
  • Create Memorable Experiences :  Guide your guests in choosing their ideal room and package turning their moments into lasting memories with your sales expertise and personalized recommendations
  • Use Your Creativity :  As an Accor Heartist (Heart Artist) youll bring warmth and creativity to every conversation personalizing your offers to provide your guests with unique and authentic experiences

Whats In It for You :

  • Competitive Pay :  Starting salary of $20.60 per hour which includes a $1.50 per hour premium for French language skills.  In addition you earn a $1.00 shift premium for hours worked after midnight
  • Remote Work Flexibility :  Enjoy the convenience of working from home after completing the 4 weeks of fully paid personalized onsite training in Moncton in a small group setting.  Must be able to attend the inperson training we provide travel and accommodations for qualified candidates.
  • Comprehensive Benefits :  Medical and dental coverage for you and your family with companypaid premiums and a company matching pension plan of up to 5%
  • WorkLife Balance :  Two weeks of paid vacation 13 paid statutory holidays and schedules with some rotating weekends off
  • Health and Wellness Support :  Annual wellness subsidy of $300 to invest in your wellbeing
  • Travel Discounts :  Enjoy exclusive discounted rates at our iconic Accor luxury hotels around the world

    • Qualifications :

    What You Need to Be Successful :

  • Bilingual Proficiency :  Professionallevel fluency in both French and English is required
  • Multitask Efficiently :  Seamlessly navigate multiple software systems while communicating with guests to offer smooth efficient service
  • Experience and / or Education in Hospitality Tourism Sales Customer Service Contact Centre along with a passion for helping others will help you be successful in this role.
  • Work Evening Shifts :  Your schedule is from 5 : 30 pm to 2 : 00 am including weekends and holidays with some rotating weekends off

    • Availability Location and Internet :

  • Must be currently legally able to work full time in Canada
  • This is a full time permanent career position we do not have part time or student positions
  • This is a remote (work from home) role; you must reside in and be working from one of these Canadian provinces :  NB NS or PEI.
  • Must have a suitable workspace and a highspeed direct internet connection

    • Remote Work : Employment Type :

    Fulltime