Staff Scheduler - Main User

Position Overview

Under the general direction of the Manager or Designate, the incumbent is responsible for ensuring that adequate staffing levels are maintained for the units as designated in addition, provides efficient clerical support as assigned.

Duties include

• Maintaining staffing and payroll processes utilizing ESP/SAP. This includes assigning staff to new rotations/schedules under the direction of the Manager.
• Placing calls to staff as required to cover unmet baseline requirements, short-term absences and workload.
• Placing calls to staff and offering additional shifts in accordance with applicable Collective Agreements.
• Ensuring data integrity and accuracy in ESP/SAP and in all other aspects relating to staffing and alerts Manager of any discrepancies.
• Prioritizing workload.
• Following Contingency guidelines utilizing a manual staffing and payroll system, when required.
• Generating reports and typing a variety of correspondence, policies and using appropriate PC applications such as word processing, database, and spreadsheets.

Experience

• One-year previous staff scheduling experience required.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.
• Successful completion of a recognized secretarial training program or equivalent combination of education and experience as recognized by the Centre, required.

Qualifications and Skills

• Typing 45 wpm required.
• Demonstrated proficiency in the use of Microsoft Office (Word, Excel and Access) required.
• Medical terminology preferred.
• Knowledge of Environment for Scheduling Personnel (ESP) or other service-based staff scheduling systems required.
• Excellent interpersonal and communication skills required.
• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.
• Must understand and communicate effectively in English, verbally and in writing.

Physical Requirements

• Use of VDT.
• Work under stressful conditions in a high volume, high traffic environment.

Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.