Manager, Data Science

Work Location :

Toronto Ontario Canada

Hours : 37.5

Line of Business :

Analytics Insights & Artificial Intelligence

Pay Details : $96900 - 136800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description :

Department Description :

Within AI2 (Analytics Insights and Artificial Intelligence) the NACO (North American Customer Operations) team supports the day-to-day activities of the NACO businesses by providing consultative support with data & analytics-based business insights and / or solutions to guide decision making and / or strategic planning. We work with business partners to address their analytics needs by providing end-to-end support of data reporting analytics insights and artificial intelligence solutions. AI2 is an exciting team to be a part of as we are transforming how we provide key insights and opportunities for our business partners to better serve our customers.

About this Role :

Youll take the helm of a diverse inclusive and collaborative group of Data Scientists & Business Intelligence Analysts supporting the NACO (North American Customer Operations) business. As a leader with vision you will drive forward a strategic analytics agenda at the forefront of operational efficiency customer interactions and revenue-driven strategy through a multi-pronged roadmap across analytics AI / ML and business intelligence. Youll bring your talent for relationship-building to the forefront working closely with business leaders to drive value through creative and innovative analytical solutions. Youll work together to master business objectives and identify opportunities for driving value. From there you will oversee the development of ongoing analytics projects and initiatives using your vast expertise to walk them through the process and provide ongoing support.

Most importantly your leadership inspires leadership in others as well as the drive to execute with speed and precision and help bring TD into the future of business.

As a Manager Data Science you will :

• Own and drive the full analytics roadmap for Canadian Banking Contact Center (CBCC) business areas including analytics & insight business intelligence and AI / ML initiatives to drive significant business value. Areas of focus may change depending on needs of the business but can include :

Provide insights to contact center executives to reshape customer interaction strategies with goal of achieving better operational efficiencies

Job Requirements :

Who We Are :

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information :

Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process

Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only) :

Sans Objet

Required Experience :

Manager

Key Skills

Healthcare Attorney,General Insurance,Attorney At Law,Core Banking,Import & Export,Airlines

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 96900 - 136800