Associate Research Director / Research Director

Overview

Associate Research Director / Research Director role at Reach3 Insights (Rival Group, comprising Rival Technologies and Reach3 Insights). Reach3 Insights is a full-service research consultancy delivering scalable, conversational insight solutions with immersive, in-the-moment research designs and dynamic data storytelling.

We partner with senior consultants and industry leaders to drive business success across a variety of industries and global brands. We offer a collaborative culture focused on trust, development, and career growth, with Fortune 100 clients.

Responsibilities

• Be deeply engaged in all facets of daily business operation, including client relationship management, commitment fulfillment, and staff development for clients, sectors, and geographies.
• Assist with developing and leading a team of diverse market researchers.
• Coordinate with other senior leaders to design and fulfill high-quality work with emphasis on excellence and innovation, including:
• solution architecture and offer development
• operations process and fulfillment / contractor resources
• proposal and methodological templates, designs, analysis, and deliverables
• Drive an entrepreneurial mindset, while staying organized in planning and implementing strategic and tactical aspects of the business.
• Influence product solution roadmap, market positioning, and future strategic planning.
• Develop and manage large strategic client relationships and prospect new clients.
• Be an enduring, positive, collaborative leader who coaches and mentors junior colleagues and upholds the company’s reputation.

Qualifications and what we’re looking for

• A strategic market researcher with exposure to both quantitative and qualitative methodologies, including questionnaire design, project management, and data analysis/visualization.
• Strong attention to detail, highly organized, and able to manage multiple projects with shifting priorities
• Excellent written and verbal communication skills; proactive in seeking help when needed
• Experience mentoring junior colleagues
• Technology savvy with online market research methodologies and platforms
• Ability to extract insights from data and tell the story through qualitative findings
• Creative data visualization and reporting skills that impress colleagues and clients
• A passion for unlocking consumer insights to support agile decision making
• Education: University or College degree
• 6–10 years of relevant work experience, preferably with supplier-side organizations
• Experience with sophisticated market research practices across quantitative and qualitative methods
• Desirable backgrounds: Supplier-side Consumer Health or Pharma research; QSR/Restaurant/Retail; Experiential/Sponsorship research
• Experience managing end-to-end market research projects, including designing questionnaires and discussion guides, identifying and reporting findings, visualizing data, and generating deliverables
• Familiarity with marketing research software and MS Office (Excel and PowerPoint)
• Strong client service orientation and presentation skills

Compensation and benefits

• Salary range: $100,000 to $130,000 (upper portion for tenured staff)
• Stock options
• RRSP plan with employer match
• 100% employer-paid benefits (health, dental, paramedical, mental health)
• Generous vacation, sick, personal, and mental health days
• Hybrid workplace with Toronto-based role; offices in Toronto, Vancouver, and Chicago; Home Internet stipend; Online benefits

Additional notes

• No recruiters and no phone calls, please.
• Reach3 is an equal opportunity workplace; we welcome applicants from all backgrounds and encourage a diverse workforce. Support is available for candidates with disabilities during the selection process.
• Eligible to work in Canada required.