Student IT Client Support Assistant

Overview

Selection process number

2025-CAP-BNP-EA-076

Location

Banff(Alberta),Banff National Park of Canada(Alberta)

Employment tenure

Term employment from May 2026 to September 2026

Salary

$23.07 to $28.30 per hour

Level

SU-01

Who can apply

Parks Canada Agency considers applications from students who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada : Canadian citizenship, permanent resident status, or work permit.

To be considered for employment under one of the student employment programs, the individual must be :

• registered as a full-time or part-time secondary or post-secondary student in an accredited academic program, or
• participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution
• should meet the minimum age requirement to be employed in the province or territory of work

Duties

Students will build upon skills supporting Windows 11 systems and providing software assistance, in addition to supporting various server and network infrastructure. Their IT project work will include : assisting clients either over the phone, remotely, or face-to-face to help set up systems or resolve issues. Students will assist in implementing connectivity solutions to remote worksites as well as helping to upgrade client computers and systems.Students will be in Banff and supported with a team of experienced Information Technology Services Technicians and Supervisor.

Intent of the process

The results may be used in the future to fill other temporary student vacancies that may arise in the Banff Field Unit, in various locations, with full or part-time hours for various tenures, depending on status of the selected candidate.

Positions to be filled

Important messages

You need (essential for the job)

Your application must clearly explain how you meet the following

Open to students currently enrolled in secondary or post-secondary school in an accredited institution and / or those participating in adult education and retraining programs at the secondary level, operated under the authority of an accredited academic institution. Proof of education will be required at time of interview.

EXPERIENCE :

Applied / assessed at a later date

KNOWLEDGE OF :

ABILITIES :

PERSONAL SUITABILITY :

Language requirements (essential for the job)

May be applied / assessed at a later date

Our commitment

We\'re committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

We\'d like to thank all those who apply. However, only the people selected for further consideration will be contacted.

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