analyst, information technology (IT)

Work setting

• Private company, corporation or industry

Tasks

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Prepare cost-benefit and return-on-investment analyses to support system implementation
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop policies, procedures and contingency plans to minimize the effects of security breaches
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• Usability testing
• Operate automatic or other testing equipment to ensure product quality
• Consult with clients after sale to provide ongoing support
• Execute and document results of software application tests and information and telecommunication systems tests
• Develop policies and procedures for network access and usage and for the backup and recovery of data
• Synthesize technical information for every phase of the cycle of a computer-based system
• Develop queries and logic to generate reports

Certificates, licences, memberships, and courses

• Certified Ethical Hacker (CEH)
• Systems, Applications and Products (SAP) Certified

Computer and technology knowledge

• Agile
• Cloud
• Excel Visual Basic for Applications (VBA)
• Information Technology Infrastructure Library (ITIL)
• Sublime Text
• Linux
• Networking software
• Networking hardware
• Networking security
• Intranet
• Servers
• File management software
• Security software
• Mail server software
• Communication software
• Programming software
• HTML editing software
• Website creation and management software
• Web service design
• Database software
• Python
• Firewall
• MS Active Directory
• MS Visual Studio Code (VS Code)
• SAP (FI / CO / HR / MM / OT SD)
• MS SQL Server
• Enterprise resource planning (ERP) software

Area of work experience

• Project implementation
• Information technology (IT) service delivery

Area of specialization

• Scrum
• Business process management
• Cybersecurity
• User experience design
• Testing
• Business methods analysis
• Development of facilities and systems
• System integration

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Team player
• Flexibility
• Innovation
• Analytical
• Proactive

Screening questions

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

Health benefits

• Dental plan
• Health care plan
• Vision care benefits