Ecommerce Onboarding Coordinator

Overview

Our client is searching for an Ecommerce Onboarding Coordinator to join their fast-growing team. As an Ecommerce Onboarding Coordinator, you will proactively monitor and maintain account health, escalate support tickets, and providing internal support on projects and new initiatives.

Location: Toronto, Remote

Job Type: 6-month contract (potential for extension)

Hours: Monday to Friday, 9 a.m. to 5 p.m. EDT

Responsibilities

• Assist with daily tasks and special projects
• Identify and troubleshoot any inconsistencies or issues to the team
• Perform storefront audits and QA
• Assist with launching and onboarding retailers on the platform
• Review audit reports and resolve errors to ensure the integrity of data
• Ensure accurate data, as well as a storefront aesthetic to reflect the highest standards
• Verify and classify products and directly affect customer experience

Requirements

• A high level of organization and attention to detail
• Strong problem-solving and communication skills
• The ability to manage multiple projects simultaneously with shifting priorities and constant deadlines
• Sound judgment and discretion with sensitive data
• Excellent communication skills to connect with stakeholders and retailers
• Proficient in Google Suite (Sheets, Docs) and Microsoft Office (Excel, Word)
• SQL experience

How to apply

Please forward a polished resume to Arriane Liangcungco at arriane.liangcungco@quantum.ca.