Job Description

• Ensuring that all work is done within the District Excellence guidelines and Air Export Air Lateral process
• Arranging pickups and follow up with service providers until check-in of air export shipments in the airport warehouse
• Rate negotiation and arranging of airline bookings for live shipments, coordinating rushes with other Expeditors offices
• Creating of House Airwaybills
• Creating Export Declarations (B13A) manually or electronically in the CAED system for clients if requested
• Consolidating shipments where possible (Workflow monitor to be used) and closing Master
• Airwaybills; Creating of Direct Airwaybills; verifying billing and protected costs for service providers are entered correctly – if necessary follow up with SP to double check
• Verifying and posting of Free domicile invoices
• Sending out Expeditors billing invoices either by e-mail or Canada Post as per DLSOP for the client
• Overseas liaison between shipper and Expeditors destination office and consignee
• Customer requests : POD’s, tracing assisting in document preparation as required or instructed
• Set up of clients pre-alerts, Scanning documents into eDoc
• Ensure that DLSOP’s are followed.
• Ensure adhere with department Service Level of Agreement while dealing with customer emails and phone calls.

Qualifications