Job Summary
Messaging Technologies is responsible for providing software support for the suite of IBM MQ and IBM Integration Bus (IIB) products globally across all RBC platforms.
IBM MQ is a middleware product from IBM that runs on multiple platforms and enables applications to send messages to and receive messages from other applications.
IIB allows business information to flow between disparate applications across multiple hardware and software platforms. IBM and IIB maintenance and support responsibilities include the evaluation, installation, removal, upgrade, setup, configuration, and troubleshooting of the various versions of IBM MQ and IBM Integration Bus across the enterprise.
This position will be supporting these products specifically on the ZoS and IBMi platforms.
Job Description
Messaging Technologies is responsible for providing software support for the suite of IBM MQ and IBM Integration Bus (IIB) products globally across all RBC platforms.
IBM MQ is a middleware product from IBM that runs on multiple platforms and enables applications to send messages to and receive messages from other applications.
IIB allows business information to flow between disparate applications across multiple hardware and software platforms. IBM and IIB maintenance and support responsibilities include the evaluation, installation, removal, upgrade, setup, configuration, and troubleshooting of the various versions of IBM MQ and IBM Integration Bus across the enterprise.
This position will be supporting these products specifically on the ZoS and IBMi platforms.
What will you do?
- Assisting in the building and maintenance of Messaging technologies on both the z / OS and IBMi platforms
- Providing testing, reporting, documentation, and other services, as required
- Ensuring proper monitoring and alerting is in place for problem avoidance
- Determining and recommending performance improvements
- Provide L2 / L3 support of Messaging technologies, including support to user community
- Primary liaison between the vendor (IBM) and RBC for the Messaging technology products
- Maintain a very good understanding of supported technology as well as interfacing technology supported by other areas of RBC
- Effectively communicate complex technology subject matter and potential usage possibilities to senior management, peers and application development teams in RBC
- Ensure that instances of Messaging technology software is at an optimal release level and being involved, as required, to coordinate / perform upgrades
What you need to succeed- Must have's
- Professional with a minimum of 7 years' experience in I.T. support role
- Post-secondary diploma, degree or equivalent
- Experience with either z / OS or IBMi systems
- Experience with administering / troubleshooting IBM MQ or IIB
- Experience with either using IBM MQ API or creating IIB flows
- Ability to resolve any minor conflicts / issues and escalate to others as appropriate
Nice to Have's :
- z / OS system and tools (including JCL, JES, DFSMS, IMS, CICS, DB2, SMP / E, etc.) experience
- Knowledge of transport protocols (TCP / IP, FTP, etc.)
- TSO / ISPF knowledge, including commands, utilities, programming, etc.
- IBMi system and tools experience(Cart Tool, Zabbix, Robot Monitoring)
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
LI-HYBRID
LI-POST
Job Skills
Business Continuity Disaster Recovery, Customer Service, Decision Making, Group Problem Solving, Hardware Infrastructure, Interpersonal Relationships, IT Systems Management, Long Term Planning, Service Request Management
Senior Analyst, Travel and Expense - 4-Month Contract
The Senior Analyst, Travel and Expense, is responsible for managing the global travel and expense reporting process, ensuring compliance with CPP Investment’s policies and standards, providing support to employee inquiries, administering the corporate credit card program, and managing key performanc...
Senior Technical Systems Analyst
Coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data.Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.This role coordinates production support activities for all m...
Senior Tax Compliance Analyst (12 Months)
As a Senior Tax Compliance Analyst reporting to the Lead, Tax Compliance, you will be part of a collaborative, agile team responsible for the end-to-end design, testing, maintenance, compliance, and accuracy of the tax software. This position is a 12-month hourly contract. You will work closely with...
Actuarial Assistant/Analyst, Product Actuarial – 12 month contract
Communication skills required to progressively deal with both technical and non-technical audiences with diverse professional backgrounds. ...
Qualitative Analyst (7 month contract)
Working closely with the Research Manager on their team, the Qualitative Analyst provides essential support to their team to help execute and deliver client projects. The Qualitative Analyst has approximately 1-3 years experience in a research role and is responsible for contributing to strategic in...
Contract Technical Analyst
Technical Analyst (12 Month Contract). Business and Technical Requirements. Ensures completion of technical requirements and functional architecture analysis for the design and implementation of system business solutions. ...
Senior Business Analyst
The Office of the Public Client and Trustee (OPGT) requires a Senior Business Analyst to assist with report development for the new data warehouse/lakehouse. As a member of the modernization project reporting team, the Senior Business Analyst will be responsible for building and delivering reports f...
Senior Manager, Acquisition & Engagement (16-month contract)
This is a 16-month contract role to cover a parental leave. ...
Senior Business Operations Coordinator (7 Month Contract)
AVAILABLE POSITIONS Senior Business Operations Coordinator (7 Month Contract). Contract Administration:Ensure all contractual obligations are met and managed efficiently, including executing NDAs and other agreements. We excel in budget management, contract administration, and workforce planning, wh...
Senior Analyst, Compliance Monitoring – Public Markets Compliance (Contract)
Reporting to the Associate, Compliance Monitoring – Public Markets Compliance, the Senior Analyst is focused on supporting the management and advancement of critical investment oversight activities necessary to promote conformity with the CPPIB Act, Regulations and Policies as well as other pertinen...