Service Coordinator- Kirkland

Our client in Kirkland is looking for a Service Advisor for a very well known company in the retail industry. The Service Advisor is responsible for providing front line service and support to customers, technicians and management. Serves as a liaison between customers and appropriate branch personnel. This person may have other responsibilities that are associated with the role.

Advantages
Monday - Friday 8AM-5PM
Every 3rd Saturday/Sunday 8AM-5PM
40 hours a week
Full benefits Medical and Dental
Profit Sharing
Salary $21-28$/hr
Advancement opportunities
Work for a leader in the industry

Responsibilities
The Service Advisor works in a fast-paced Automotive Service Centre environment. Need someone that is able to managie their needs and expectations regarding auto service maintenance and repairs.

-Support service technicians in the research, sourcing, shipping and delivery of parts requests to the work area.
-Provide excellent customer service by understanding customer needs,
responding to their inquiries, managing their concerns and problems and
providing them with complete solution
- Estimate cost and time for service and repairs needs, complete and review repair orders with customers and ensure vehicle is delivered on time
-Act as a liaison between customers and technicians and manage the status of
work orders.
-Schedule service and repair appointments
-Operate computerized work order systems
-Engage in learning activities and coaching to improve their own abilities
-Comply with company, store and department policies and health & safety program and regulations
-Complete other tasks, as required.

Qualifications
-Knowledge and understanding of mechanical components of automobiles an asset.
-English and French (spoken and written) functional 2nd language
-Ability to work effectively with auto parts ordering systems and computerized
work order systems
-Basic math and keyboarding skills
-Valid driver’s license for province of employment
-Strong communication skills, ability to listen carefully and give precise
instructions
-Aptitude for building and maintaining interpersonal relations, both with
customers and coworkers
-Ability to plan, organize, delegate and follow-up on daily tasks
-Ability to resolve problems and make decisions
-Ability to work in a team environment to achieve common goals
-Ability to adapt and cope with pressure
-Good working knowledge of CoStar is an asset
-Experience in a similar role, Auto Service, is considered an asset

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca /

Please add us on LinkedIn
- https://www.linkedin.com/in/sean-lynch-370492126/
- https://www.linkedin.com/in/brandon-freger-ba340392/


For a complete list of all available jobs by division, visit www.randstad.ca.

We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.