waiter / waitress - food and beverage services

Work site environment

• Noisy
• Quiet

Work setting

• Restaurant

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial / territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients / guests with special needs
• Provide customer service

Supervision

• No supervision responsibility

Certificates, licences, memberships, and courses

• ProServe program

Computer and technology knowledge

• Point of sale system

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure

Weight handling

• Up to 9 kg (20 lbs)

Own tools / equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you available to start on the date listed in the job posting?
• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?
• Do you live near the job location?

Employment terms options

• Evening
• Shift
• Night

Employment terms options

• Day
• Weekend

Financial benefits

• Gratuities

Other benefits

• Free parking available
• Other benefits
• Parking available