Position Summary :
The SHOP SUPERVISOR is accountable for interfacing with Operations to understand and manage their needs within Shop constraints and for financial and technical performance of the Shops.
The SHOP SUPERVISOR functions effectively like a Service Manager from a dealership servicing and managing internal clients from Operations.
The SHOP SUPERVISOR is responsible for directing and coordinating the safe maintenance of all mobile equipment, coordinating daily activities, planning for annual budgeting, and shop cost management against budget at multiple physical shop locations.
The Shop Supervisor is responsible for safety behavior and performance in the Shops.
Role Purpose :
The purpose of this role is to interface with Operations leaders (Construction, RMC, Aggregates) for repair and maintenance prioritization and scheduling, organizing daily shop activities and priorities, and planning for and rostering mechanic coverage on remote projects and / or job sites to support Operations. The Shop Supervisor is responsible for continuous development in both shop processes, 6S activities, and mechanic training and career planning.
Key Responsibilities :
This includes, but is not limited to the following :
- Ensure compliance to all company policies, procedures, and safety regulations.
- Maintain shop, tools, and equipment to promote a clean and safe environment.
- Ensure timely and accurate invoice processing, employee time posting, parts orders, and customer follow up.
- Manage day to day operations including staff and schedules to ensure timely repair progression.
- Set up and implement preventative / proactive maintenance program.
- Budget and plan for maintenance activities including staff, parts, schedule, and equipment.
- Manage procurement of parts, inventory, and fuel management through purchase order system (JDE).
- Work as part of leadership team to communicate critical decisions with integrity, quality, urgency, and teamwork.
- Conduct weekly tailgate safety meetings and enforce all safety policies and procedures.
- Interview, select, train, discipline and terminate employees as needed.
- Perform all other duties deemed necessary or assigned.
Job Competencies :
Safe driving recordExcellent interpersonal and leadership skills with proven experience leading installation or expansion projectsDetail oriented with ability to analyze information and make decisions based on dataMust possess a high level of organization with the ability to multi-task and problem solve complex issuesAbility to summarize complex issues, in executive format or technical formatAbility to promote process improvement, develop standards, and manage processesAbility to build collaborative relationships internal and external to the companyAbility to assist in building and tracking budgets and profit & loss statementsAbility to work independently, display initiative, and be self-motivatedStrong computer skills, emphasis on Microsoft Office programs and Oracle JDETravel is expected. Estimated 25 to 50% of the timeRequirements :
Five (5) years’ previous experience in Manufacturing and / or Facility maintenance or Operations role.Three (3) years experience in facility or construction project management.Microsoft Suite experience, Word, Excel, PowerPoint to prepare reports and review documentsOracle JDE experience is an assetPositive attitude and strong work ethicBias to action, willingness to take ownership of issues and drive to resolutionStrong communication skills, bias to direct conversations before texting or email.Valid class 5 driver’s licenseTransferable Skills :
Communication SkillsAnalytical SkillsInterpersonal skillsConflict Resolution SkillsOrganisational skillsFinancial SkillsAbilities :
Demonstrate professionalismResults orientatedHave a sense of urgency to meet deadlinesDemonstrate initiativeMulti-task and set priorities effectivelyHigh energy, a strong work ethic, resilience, and versatilityAccomplish goals in a team environmentAttention to detailStrive for excellencePossess a positive “can do” attitudeFlexible and adaptive to changeWorking Conditions :
Ability to travel to various business units and corporate offices as required.Overtime as required.Use of Personal Protection Equipment if required.Must comply with the company’s drug and alcohol testing requirements.Manual dexterity required to use computer and peripherals.Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.