Sommelier / Wine Steward

Job Description

Glowbal Restaurant Group has become one of the most successful restaurant companies in Vancouver. Our eight brands include Glowbal, Coast, Italian Kitchen, Trattoria by Italian Kitchen, Black+Blue (Vancouver & Toronto), The Roof, Five Sails and Riley’s Fish & Steak. Immersing guests in an experience that is fresh and vibrant, with engaging service, impressive wine and cocktail lists, and some of the most inventive, celebrated cuisine, it is no wonder our restaurants are exactly where everyone wants to be.

WHY WORK FOR US:

We are proud to offer our + staff competitive wages, hands-on training, extended health benefits, annual performance reviews, and referral programs. We also support internal growth and development with our job transfer policy and performance-based opportunities for cross training in different cuisines and restaurant concepts. Dining discounts across our brands are a definite perk!

RILEY’S FISH + STEAK TORONTO:

After the successful launch of Toronto steakhouse icon, BLACK+BLUE we are expanding our West Coast hospitality with the upcoming launch of Michelin-recommend, RILEY’S FISH + STEAK TORONTO, a refined fish-and-chophouse dining experience set to open in the heart of Toronto’s bustling downtown core. Riley’s will offer a sophisticated yet inviting setting for locals, visitors, and business diners alike. Riley’s will bring together the finest offerings from Canada’s oceans, pastures, and farms in an expansive space designed for connection, celebration, and culinary excellence.

We are currently looking for SOMMELIERS to join our dynamic team at RILEY’S FISH+STEAK TORONTO.

The SOMMELIER is an integral contributor to the overall success of the restaurant and supports the management team in their pursuit and delivery of consistent and excellent guest experiences, while effectively enforcing the company’s policies and procedures.

DUTIES AND RESPONSIBILITIES:

·Create and update the wine list in coordination with the Director of Purchasing

· Assist guests with wine selections based on their personal tastes and food choices

· Manage the wine inventory and order products as needed; cost all wine to ensure restaurant stays within targets laid out

· Oversee cocktail lists with Bar Manager, verify costs and inventory are at proper target margins

· Develop and facilitate wine training program for FOH staff

· Deliver exceptional guest service, thereby setting the standard for all employees

· Provide overall leadership, recognize and motivate members of the team and continually coach towards operational excellence

· Respond to customer complaints promptly through service recovery and implement change, when necessary, to optimize consistent guest satisfaction

· Manage daily operations and assist with other managerial responsibilities as needed

SKILLS AND QUALIFICATIONS:

· 4+ years’ experience as a Manager of a high volume, similar environment

· Wine education is a must

· Sommelier accreditation is an asset

· Must possess strong leadership skills, with demonstrated ability to build relationships

· High personal integrity, professionalism, and maturity

· Exceptional guest service orientation and passion for all things food and wine

· Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a fast-paced environment

· Technically competent with industry related forms of computer and electronic commerce

***Must have fine dining experience to excel in this role***

TO WORK FOR US: You MUST have valid proof of Social Insurance Number and be legal to work in Canada with proof as a Canadian Citizen, Permanent Residence or Valid Work Permit.

ONLINE APPLICATIONS: We genuinely appreciate your interest in becoming a part of our dynamic team. Please be aware that due to the high volume of applications, we will only be able to reach out to candidates who have been shortlisted for an interview.

Requirements:

• Work Permit